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Customer Care Consultant, 77 Diamonds - London

Customer Care Consultant  77 Diamonds Hanover Square, Mayfair, London About Us 77 Diamonds is a dynamic company already established as the leading European diamond ecommerce retailer specialising in diamond jewellery. We are looking for a Customer Care Consultant to join our team at our Head Office in Hanover Square. As a naturally motivated and personable individual, you will play an important role in delivering an exceptional customer experience.  Hours This is a full time position and includes Saturday working. The role As a Customer Care Consultant, your day to day responsibilities will include: Meeting customers in the showroom for repair

Production Assistant & Customer Services Administrator, AURUM + GREY - London

Production Assistant & Customer Services Administrator Aurum + Grey  Marylebone, London W1 AURUM + GREY is a London-based personalised fine jewellery brand, creating meaningful pieces by hand in our central London atelier. We are looking for an organised, proactive and detail-focused Production Assistant & Customer Services Administrator to support our team. This is a varied split role and offers an opportunity to gain exposure to the full order cycle within the business. The Role You will play an important part in ensuring orders move smoothly from purchase through to production, quality control and dispatch, while also delivering the warm, thoughtful

Gemstone Buying Guide: How to Evaluate, Identify, Select and Care for Colored Gems

Allumer has teamed up with Maggie’s, everyone’s home of cancer care

Natasha Leith-Smith Founder of Allumer jewellery has teamed up with Maggie's the cancer charity to create the Maggie's X Allumer Bell Necklace – for every necklace sold £5 will be donated to the charity. Clashing colours collide with the introduction of tiny bells – the only necklace to be heard in as well as seen in this season! Colourful orange ball chain necklace / bracelet with a silver colour bell. The colours allow the chains to be stackable and stylish, perfect for special occasions. A £5 donation can do wonders for Maggie’s and their families, offering them a helping hand

Appointment: London Diamond Bourse Appoint New Board Members

London Diamond Bourse, the only diamond specific trade association and physical diamond trading floor in the UK, has today announced changes to the composition of its Council of Management. “These are the most fundamental changes to LDB’s governance in my six years at LDB,” said COO, Victoria McKay. She continued, “The following changes are notable; Kathy Chappell, our Special Advisor for Ethical Issues has been welcomed to a full board position and our youngest board member is a millennial. Overall the average age of our board has lowered dramatically and representation around the boardroom table is proportionate to membership statistics."

Mapping a Legacy of Indian Jewels

“Mapping a Legacy of Indian Jewels”  Uncovers India’s Historic Gem Trade 11 - 12 October 2019 Four Seasons Hotel, Mumbai Led by Saffron Art, the biennial jewellery conference, ‘Mapping a Legacy of Indian Jewels’ will be making a comeback with a second edition in early autumn on the 11thto the 12thof October at Mumbai’s Four Seasons Hotel. The two-day conference  will feature a line-up of prestigious speakers such as contemporary jewellery designer Viren Bhagat, art historian and author Hugo Crespo, chief advisor to the Maharaja of Kapurthala, Cynthia Meera Frederick, and international jewellery specialists Joanna Hardy and Lisa Hubbard. Saffronart’s Mapping

The Future of Luxury

'The Future of Luxury  ' Italy-America Chamber of Commerce (IACC) Luxury Summit 2021 Wednesday, January 27th 2021 The IACC's fourth annual Luxury Summit, organized in partnership with the Luxury Institute, explores the future of luxury through the lens of post-pandemic consumer habits. Top luxury leaders and industry experts will share their knowledge and expertise in a series of interactive panel discussions, bookended by opening and closing remarks from Alberto Milani, IACC President and Senior Luxury Advisor, Richline Group a Berkshire Hathaway Company. Virtual Event will be held on Wednesday, January 27, 2021 9:00AM to 12:00PM EST REGISTER TO ATTEND HERE

Retail Executive-Senior Retail Executive, Jacobs the Jewellers - Reading, Berkshire

Retail Executive / Senior Retail Executive Jacobs the Jewellers Reading, Berkshire The Role Nationally recognised and award-winning Jacobs the Jewellers in Reading, Berkshire are looking for a new member to join our bright, energetic, innovative, and fun retail team. Our retail executive role is wide, with real responsibility and opportunities to make your mark. Alongside selling jewellery and building customer relationships, you will take ownership of customer enquiries and jobs from start to finish. This includes repairs, valuations, special orders, gold and jewellery buying, and bespoke projects, as well as stock, admin, marketing, and other areas of the business. We

Executive Assistant / Operations Coordinator, CR Gems - Hatton Garden, London

Executive Assistant / Operations Coordinator CR Gems UK / New York About Us CR Gems, an award winning, established international coloured gemstone supplier, is looking for a commercially minded Customer Growth & Marketing Executive to support our continued growth in the UK and USA. About the Role This is predominantly a marketing role - which will work towards the growth and expansion of the company. A caried role covering general marketing, data analytics, customer engagement, digital and direct marketing, content creation, trade shows and campaigns. We are looking for someone creative and commercially aware who can identify opportunities, develop ideas

Mobile handheld XRF analyser now available for workshop and shopfloor settings

Every retail jewellery shop will have experienced the scenario where a customer walks through the doors with a treasured family heirloom for repair, re-sizing or valuation, uncertain of its origin or value. Every retail jewellery shop will have experienced the scenario where a customer walks through the doors with a treasured family heirloom for repair, re-sizing or valuation, uncertain of its origin or value. In most cases verifying the precious metals content of the jewellery pieces would involve workshop or external chemical testing or assaying or relying on in-house or external expert judgment, both of which could slow down the process and

PRESS RELEASE F.Hinds launches exclusive Dementia UK collection in-stores

F.Hinds, one of the UK’s leading high street jewellers, is proud to announce the launch of its exclusive Dementia UK Collection. Consisting of a beautiful Silver and Diamond Heart Locket (RRP £69.99) and pin badges, this collection will see 100% of profits donated directly to Dementia UK to support the life-changing work of Admiral Nurses across the UK. They aim to offer expert advice and compassionate emotional support to help families care for loved ones with dementia. To celebrate the launch, F.Hinds will see Dementia UK make appearances at select stores to be on hand to speak to customers and

Hallmarking Technician, Edinburgh Assay Office (EAO) - Edinburgh

Hallmarking Technician Edinburgh Assay Office (EAO) Edinburgh, Scotland Full-Time | Permanent | Monday–Friday, 8.30am–4.30pm | Immediate Start We are looking for a careful, precise and practical person to join our team as a Hallmarking Technician, applying hallmarks to precious metal jewellery by hand. This is a hands-on role where you will use hallmarking punches, hammers and small hand tools to accurately mark jewellery. The work requires patience, concentration and a very high level of manual dexterity, as you will be working with small, valuable items where accuracy and care are essential. Previous jewellery experience is highly desirable , and jobbing

In Search of The Blindingly Obvious by Alan Craxford

In Search of The Blindingly Obvious by Alan Craxford In this, Alan Craxford’s first book, he shares a unique insight into his artistic life. With a career spanning over 50 years, he is an artist, designer, jeweller, silversmith, engraver, teacher, thinker and an inspiration to those who aspire to create. Acknowledged for his precision and mastery of precious metals and gemstones, his aim has always been to work with the inner creative worlds to manifest beautiful artefacts that speak to those who care to understand. Through the two parts of this book, Alan shares stories that illustrate the journey of

Jewellery Production & Client Services Assistant, Pravins - Finchley, North London

Jewellery Production & Client Services Assistant Pravins Ltd Pravins Head Office | Finchley, London N3 1HF Full Time | Competitive Salary Join the Pravins Team Founded in 1969, Pravins is a family-owned jeweller with more than five decades of experience in fine diamonds, beautifully crafted jewellery and exceptional client service. With luxury boutiques in Cardiff, Reading and Milton Keynes, alongside our growing online business, our Head Office team plays an essential role in supporting our stores and ensuring that every piece of jewellery entrusted to us receives the care and attention it deserves. We are now looking for a highly

The passing of industry stalwart Chris Sellors

It is with great sadness family jewellers C W Sellors announce the passing of their founder Christopher William Sellors. Surrounded by his family, Chris passed away in the early hours of Monday 4th September at Ashgate Hospice in Chesterfield where he had been receiving wonderful support and care from their fabulous team of staff and volunteers. Tracing back the success Chris made of his life and business, the journey started with a love of his Derbyshire surroundings and a passion to make his own jewellery designs using the locally sourced Blue John gemstone. What started as a hobby with early

In:Site 2024

In:Site Cathedral Square, Birmingham 21 – 24 May 2024 11am­-4.30pm Free. Drop in. Over 4 days, 14 recently graduated artists will work with people passing by to create new artworks in Cathedral Square. Showcasing the work of art, craft and design graduates from across the UK and bringing the work of emerging artists to new audiences. Come and meet the artists and take part in their workshops which, this year, explore themes of care. Everyone is welcome and it is free to watch and take part. The artworks created with the public will be on display inside the Cathedral and

Best of Britannia London 2017

Best of Britannia London - The Home of Great British Makers Best of Britannia, the unique showcase for British brands, is proud to announce that its annual London trade and consumer event will take place on Thursday October 12th and Friday October 13th 2017.   Launched in 2012, Best of Britannia is a celebration of all that is beautifully made in the UK. From British heritage products to exciting new innovations, the annual London exhibition is the perfect opportunity to reach trade and consumer customers who care about quality, provenance and sustainability and want to purchase high quality products made

Join us for a Pearl Stringing workshop in the North East!

Join us for a Pearl Stringing workshop in the North East!  20th and 21st September 2024 Whitney Bay Golf Club,  Northumberland  This first Nirth East workshop will be run by Anja Mohler from String My Pearls and held at Whitney Bay Golf Club on 20th and 21st September!  There are two options for the class: 20th September £85, 4 hours Make two Pearl bracelets and learn two stringing techniques. 20th and 21st September £145, 4 hours on each day. Full comprehensive class including 3 stringing methods and dealing with issues, Pearl care and also making some strung pieces - at least 2

Quality Inspector, Weston Beamor - Birmingham B18 6LT

Quality Inspector Weston Beamor Birmingham B18 6LT       Hours – 07:15–15:15 Monday to Friday Location – Jewellery Quarter, Birmingham (on site) Salary – Dependent on experience Benefits – 24 days holiday plus bank holidays, company pension, health care cash plan, employee assistance programme, retail discounts, staff discounts, eye test vouchers, flu jabs. Quality matters. Excellence is in the detail. We are looking for an experienced Quality Inspector with a strong background in jewellery manufacturing to join our team. You’ll play a key role in ensuring jewellery meets our quality standards at every stage of production, from casting through to

Fine Jewellery Sales Consultant, Queensmith - London

Fine Jewellery Sales Consultant Queensmith Birmingham About This Opportunity Why Queensmith? At Queensmith, we understand that our greatest asset is our exceptional team. As a Sales Consultant , you play a pivotal role in shaping the customer journey and delivering an outstanding jewellery-buying experience. You bring warmth, confidence, and expertise to every interaction, guiding customers through one of the most meaningful purchases they'll ever make. You blend product knowledge with emotional intelligence, helping clients navigate designs, materials, and bespoke options with clarity and ease. Working closely with colleagues across Sales, Operations, and Production, you ensure every stage of the experience

PRESS RELEASE: Vitrum Signum Enamelling Supplies to Continue at The Curious Gem

Following the recent closure of Vitrum Signum, The Curious Gem has taken on the full range of specialist enamelling materials, ensuring that makers in the UK and abroad can continue to access the products they rely on.  “Vitrum Signum has been a trusted supplier within the enamelling community for more than 50 years and is known for its high-quality materials and excellent customer service.  We understand how important consistency is in specialist work and are pleased to continue supplying the full Vitrum Signum range through The Curious Gem.”   — Victoria Brown, Founder and Head Buyer, The Curious Gem    Customers can expect:  Access to the

Casting Technician – Gold and Platinum, DBC -Oldbury, Birmingham

Casting Technician – Gold and Platinum Design Build Cast Ltd Oldbury, Birmingham Build a Business. Shape a Team. Create a Centre of Excellence. Salary: Competitive, dependent on experience Job Type: Full time, permanent Design Build Cast is a specialist precious metal casting company serving the UK jewellery trade. Our reputation has been built on quality, technical expertise and customer service, producing castings in gold, platinum and other precious metals for jewellers and brands throughout the UK. We are looking for an experienced Casting Technician to join our new Birmingham production facility in Oldbury. We have made a substantial investment in

Production Assistant, DBC -London

Production Assistant Design Build Cast London Build a Business. Shape a Team. Create a Centre of Excellence. Salary: Competitive, dependent on experience Job Type: Full time, permanent Design Build Cast is a specialist precious metal casting company serving the UK jewellery trade. Our reputation has been built on quality, technical expertise and customer service, producing castings in gold, platinum and other precious metals for jewellers and brands throughout the UK. We are looking for a practical, organised Production Assistant to join our London team and help with the day-to-day running of our production operation. The role Working closely with the

Jewellery student seeks part time work / apprenticeship

Jewellery student seeking part time work / apprenticeship I'm in my second year studying Jewellery Design and Manufacture at BAJ and am moving to london in July. I would like to become a jeweller so ideally i would like a hands on role with the opportunity to learn from someone or an apprenticeship.  However I would appreciate any role in the industry to gain experience and learn. I’m organised, computer literate and confident in sales and customer service. C.V. Available upon request. Mobile number: 07939383659 Email: tylergayle12@yahoo.co.uk

Production Assistant, DBC -Oldbury, Birmingham

Production Assistant Design Build Cast Birmingham (DBC Birmingham) Oldbury, Birmingham Build a Business. Shape a Team. Create a Centre of Excellence. Salary: Competitive, dependent on experience Job Type: Full time, permanent Design Build Cast is a specialist precious metal casting company serving the UK jewellery trade. Our reputation has been built on quality, technical expertise and customer service, producing castings in gold, platinum and other precious metals for jewellers and brands throughout the UK. Alongside our established London operation, we are expanding our production capability through our new facility in Oldbury, Birmingham. The role We are looking for a Production

Wax Worker / Mould Maker, DBC -Oldbury, Birmingham

Wax Worker / Mould Maker Design Build Cast Birmingham (DBC Birmingham) Oldbury, Birmingham Build a Business. Shape a Team. Create a Centre of Excellence. Salary: Competitive, dependent on experience Job Type: Full time, permanent Design Build Cast is a specialist precious metal casting company serving the UK jewellery trade. Our reputation has been built on quality, technical expertise and customer service, producing castings in gold, platinum and other precious metals for jewellers and brands throughout the UK. Alongside our established London operation, we are expanding our production capability through our new facility in Oldbury, Birmingham. We are looking for an

Gold Buyer - Hatton Garden Counter, Hatton Garden Metals - Hatton Garden, London

Gold Buyer Hatton Garden Metals Ltd Hatton Garden, London Full Time 08.30 – 4pm | Monday– Friday | No weekends About Us Hatton Garden Metals is one of the UK’s leading independent precious metal dealers, specialising in buying gold, silver, platinum and palladium from members of the public and trade. We are a family-run business based in the heart of Hatton Garden, with a strong reputation built around trust, transparency, excellent customer service and competitive prices. The Role We are looking for a confident, friendly and professional Gold Buyer to join our busy Hatton Garden team. Key Responsibilities Assess, test

Business Development and Marketing Executive, CR Gems - Hatton Garden, London

Business Development and Marketing Executive CR Gems UK / New York About Us CR Gems, an award winning, established international coloured gemstone supplier, is looking for a commercially minded Business Development and Marketing Executive to support our continued growth in the UK and USA. About the Role This is predominantly a marketing role - which will work towards the growth and expansion of the company. A caried role covering general marketing, data analytics, customer engagement, digital and direct marketing, content creation, trade shows and campaigns. We are looking for someone creative and commercially aware who can identify opportunities, develop ideas

💎 Jewellery Administrator

💎 Jewellery Administrator Wilmslow, Cheshire An international jewellery manufacturer, diamond and gemstone merchant and wholesaler due to expansion is now looking for a bright and motivated individual to join their small team as a Jewellery Administrator. An interesting and varied role, the work would support the business as they scour world markets for their selection of stock and for clients’ individual requirements. With their HQ in the UK they have offices and manufacturing bases in London, Birmingham, Hong Kong, Jaipur and Mumbai. What you’ll be doing Basic every day admin Recording post received and processing outgoing post daily Responding to customer emails,

Freelance Jeweller Available for Work

Freelance Jeweller Available for Work Self-employed jewellery designer with over 7 years of experience in designing and creating one-of-a-kind handmade jewellery pieces for private clients. In 2018, I founded my own company, "Emperor of Grace" through which I sell my own creations on the Etsy platform. Inner enthusiasm helps to provide excellent customer service by producing high-quality products on time. Having a home-based workshop allows me to work not only for myself but also to help other artists in need. I am based in Manchester and am looking for remote freelance work and/or jewellery-related projects to help me improve my

Trainee / Junior Silversmith, Grant Macdonald - London

The role Trainee / Junior Silversmith Grant Macdonald London SE1 Grant Macdonald is a high-end silversmithing manufacturer. We are market leaders in our specialised field and our global customer base ensures we produce a wide range of fascinating products.  An opportunity has arisen to join our expanding silversmithing team in our central London workshop. We are currently looking for a talented junior silversmith/trainee to join the team. The chosen candidate needs to be a hardworking, enthusiastic craftsperson who is looking to expand their skills and grow as a silversmith at a prestigious London workshop. About the job 5 days a week Traditional

Freelance Jeweller

Freelance Jeweller Self-employed jewellery designer with over 7 years of experience in designing and creating one-of-a-kind handmade jewellery pieces for private clients. In 2018, I founded my own company, "Emperor of Grace" through which I sell my own creations on the Etsy platform. Inner enthusiasm helps to provide excellent customer service by producing high-quality products on time. Having a home-based workshop allows me to work not only for myself but also to help other artists in need. I am based in Manchester and am looking for remote freelance work and/or jewellery-related projects to help me improve my goldsmith skills and

Jeweller / Bench Jeweller, Ashes With Art - Jewellery Quarter, Birmingham

[youtube url=http://youtu.be/61JVBZu0TDM] The role Jeweller / Bench Jeweller Ashes With Art Jewellery Quarter, Birmingham It’s time to add a 5 Jeweller to our Birmingham studio! If you are looking for your next exciting role or have been waiting for the right opportunity to progress your career in a high performing team and studio, we would love to hear from you. As a business we continually innovate and develop our product set. The quality of our jewellery is exceptional, our service is flawless and we celebrate the customer. We create a positive working environment and believe all staff should have

PRESS RELEASE: F.Hinds announced as finalist in prestigious UK Jewellery Awards

F.Hinds is proud to announce that it has been shortlisted as a finalist in the Retailer of the Year (6 stores or more) category at the highly respected UK Jewellery Awards 2026, following a record-breaking number of entries this year.  The UK Jewellery Awards are among the most prestigious accolades in the industry, celebrating excellence, innovation and outstanding achievement across the jewellery sector. Being recognised alongside some of the UK’s leading names is a significant milestone for F.Hinds and a testament to the brand’s continued commitment to quality, value and exceptional customer service. With a heritage spanning 170 years, F.Hinds

PRESS RELEASE: NAJ Publishes Guidance to Support Jewellers Amid Volatile Precious Metal Prices

The National Association of Jewellers (NAJ) has today published a draft version of its new Precious Metal Pricing and Managing Customer Expectations guidance document, created in response to significant and sustained rises in global precious‑metal costs. Over recent months, the Association has been contacted by a growing number of members seeking support, clarity and practical advice as unprecedented fluctuations in gold, silver and platinum prices continue to affect day‑to‑day trading. With volatility expected to persist, the NAJ has developed this guidance to help jewellers protect their margins, navigate uncertainty, and communicate confidently with customers. The draft guidance draws on insight

Goldsmith / Jeweller (Flexible Working) - Full Time, Vashi, London

[youtube url=http://youtu.be/phPsnH6zZxg] The role Goldsmith / Jeweller (Flexible Working) Vashi London When our customers co-create a piece of jewellery, it’s our craftsmen and women who bring their ideas to life.  Our customers have unrivalled access to their jewellery at every stage of creation, giving them the opportunity to play a key role in the design, casting, setting and polishing, and even letting them get hands-on, adding the finishing touches to their design while guided by you. This is your chance to partner with the customer throughout the process from casting grain to the finished article. All the while

Ethically Sourced Gemstone Fair

Ethically Sourced Gemstone Fair A collaborative partnership between three of the UK’s leading ethically sourced gemstone suppliers, Stuart Pool of Nineteen48, Kathy Chappell of Fair Trade Gemstones and Ian Bone of Capricorn Gems- Queensland, Australia has led to an inaugural one-day fair for the UK market. This unique fair will see gemstones available that offer full provenance and ethical sourcing. Jewellery designers will be able to view and purchase, with the complete assurance of responsible mining and production. Details on the location of each gemstone will be available to every customer. The gemstones available will include a wide range of

London Edge 2019

London Edge Business Design Centre, London 1 - 2 September 2019 Started in 1999 in response to an urgent call from the fashion industry to provide an inclusive & respectful platform for the lifestyle & alternative markets. Rooted firmly in an exceptional customer service ethos, the LondonEdge team support, guide & advise our exhibiting & retail partners at a level that’s second to none. As we begin our 3rd decade we look forward with excitement to the future for this cornerstone of global lifestyle fashion. Whilst we continue to adjust to reflect new trends & allow for changes in business

Appointment: Ruth Johnson promoted to General Manager of Gecko

WB The Creative Jewellery Group have announced changes to its Gecko leadership team, with current Head of Sales and Operations, Ruth Johnson promoted to the role of General Manager for the leading fine fashion jewellery wholesaler. Ruth has worked at Gecko for more than 14 years, joining the team in 2003 as Customer Services Manager. Ruth’s diligence, passion and incredible work ethic have been cited as key reasons for her rapid promotion to Operations Manager in less than three years. Ruth’s advanced negotiation and leadership skills were further recognised in 2016, when she was promoted to Head of Sales and

PRESS RELEASE: Ottoman Hands Launches on Next and Farfetch

London-based jewellery brand  Ottoman Hands  announces its launch on Next and Farfetch, marking a significant step in its continued expansion across global retail platforms. The dual partnership reflects the brand’s ambition to reach a broader, more diverse audience while maintaining its commitment to craftsmanship and distinctive design. By joining Next, Ottoman Hands taps into a wide UK customer base seeking trend-led, thoughtfully crafted jewellery, while its launch on Farfetch positions the brand within a global fashion marketplace, connecting with an international community of style-conscious consumers. Founder Deniz Gurdal comments: “We’re delighted to launch Ottoman Hands with both Next and Farfetch,

PRESS RELEASE: JewelHub™ Launches JewelGift™

JewelHub™,  the United Kingdom's first AI-structured modular jewellery brand, has formalised its ever-present gifting philosophy as JewelGift™ — a permanent commitment to include a free curated surprise gift with every customer order and every creator collaboration.  At the heart of JewelGift™ is a library of 100 symbolic charm motifs — spanning cultural traditions from East and West, rooted in JewelHub™'s 60-year family craft heritage originating in Hong Kong's jade trade. Fortune (福), protection, love, clarity, and new beginnings are among the symbols most frequently gifted, chosen with consideration for the season, the collection, and the moment. Every JewelHub™ order arrives

PRESS RELEASE: H Samuel upsizes at Victoria Centre

Victoria Centre, the East Midlands’ number one retail destination, has announced a major upsizing of one of its brand partners, H Samuel. From 24th January, the national jeweller will more than triple its store size within the Victoria Centre. The Victoria Centre location remains H Samuel’s only store in Nottingham, reinforcing the brand’s long-term commitment to the city and its retail community. The new location also introduces its latest concept, delivering a modern, experience-led environment designed to drive customer engagement and dwell time. The relocation forms part of a multi-million-pound store investment programme by parent company Signet Jewellers UK and Ireland.

Online Cad Jewellery Designer Available

My Name is Haroon Rasheed 3D CAD design is my expertise. I'm a professional CAD Jewellery Designer. And I'm an expert using the Rhino software plug in (Gemvison matrix 9). I have extensive working experience almost 11 years in CAD Jewellery Designing and almost 18 years in gold jewellery manufacturing. I have extensive knowledge of traditional hands-on jewellery skills combined with 3D modelling, rapid prototyping, and manufacturing process. I will provide the customer: (STL/3DM formats) with realistic renders images. Cost Very reasonable price offering. starting price 10usd Location Karachi, Pakistan Contact Haroon Rasheed Contact number +923117335263 Whatsapp  +923117335263 Email: rasheeduddinandsons1@gmail.com