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Full Time Customer Care + Sales Assistant, Ruth Tomlinson - Hatton Garden, London

The role Full Time Customer Care + Sales Assistant Ruth Tomlinson Hatton Garden, London We’re Hiring Ruth Tomlinson is a fast-growing design-led fine jewellery brand based in an independent atelier in London’s Hatton Garden. A small luxury business making big waves both nationally and internationally, the company is looking for someone who shares the brand’s passion for alternative fine jewellery, and for delivering exceptional customer experiences to join their growing team. Role summary To provide excellent service to our customers, supporting our Sales Associate, ensuring the smooth running of tasks relating to sales, the customer journey, order process and after-sales

Sales Advisor, Petra Jewellery - Basingstoke

The Role Sales Advisor Petra Jewellery Basingstoke, Hampshire We need a caring and considerate jewellery designer to help us look after our customers in a busy design and manufacture role. This is an ideal position for someone with a natural ability to connect with people and creative flair, but also organised and process driven.  We are very forward thinking and commercially focussed, but without individual targets.  We operate ‘by appointment’ and are in an incredibly healthy position (despite the impact of covid) and are now poised for further growth.  You’ll be joining a friendly and ambitious team. Here's a brief

Allum & Sidaway Dorchester revamp wins customer approval

Award winning local jewellers Allum & Sidaway report a successful refit and festive period. The family run company closed for several weeks last autumn for a full revamp of their Dorchester head office including the expansion of their sales floor.  “We have been looking forward to creating a more luxurious retail destination for sometime now and are delighted to have invested further in our local high street.  We believe the design and features of our revamped store will prove a winning formula and are thrilled to see this has been reflected in a positive uplift of fine jewellery sales over

Marks & Spencer Combat Customer Allergy Concerns

This summer, Marks & Spencer (M&S) will become the first high street retailer to set a new standard in hypoallergenic jewellery – as it launches Skin Kind™.  From May every item in M&S’s fashion jewellery range will meet its new Skin Kind™ standards, so that even customers with the most sensitive skin can wear stylish accessories with confidence.  The project began last year when M&S discovered that more than one in four [28%] of customers didn’t wear fashion jewellery because they were concerned about potential allergic reactions. To help address these concerns, M&S partnered with Birmingham based, world leading precious

Nineteen48 and Rubyfair Merge To Create A Better Customer Experience

Two of the UK’s leading suppliers of ethically sourced and traceable coloured gemstones, Nineteen48  and Rubyfair , have announced a merger of their businesses. The merger will give customers a more efficient service and a greater range of coloured gemstones from one unified sales channel.   Nineteen48 specialises in fully traceable coloured gemstones from Sri Lanka: sapphires, aquamarines, garnets, tourmalines, alexandrite, moonstones, topaz, amethyst, spinels plus a range of other gems; whereas Rubyfair offers tanzanite, rub, sapphire and spinel from its mine in Tanzania. “Having been working closely together for some time, we decided that we should officially join forces

Hoffmann Group UK aims to double in size with customer-centric reorganisation

Hoffmann Group UK ,  Europe's leading system partner for quality tools, workstations and personal protective equipment (PPE), has transformed its national strategy in order to better serve its customers.  To provide its customer base with a more bespoke, effective service, the business is bolstering the number of experts available to advise and consult with clients. Specifically, the business is increasing technical expertise, introducing dedicated support for large national accounts and additional specialised resource to support services such as inventory management, calibration and repairs.  The reorganisation also sees Peter Borrowdale, who joined the business last year, being appointed as National Sales Manager. Hoffmann

Luxury Institute: The Three Skills Of Luxury Customer Experience In The Digital Age

In the Luxury Institite's second July white paper, they challenge luxury executives and brands to step up and lead advanced personalization in the digital age. To do so, they believe that it requires mastery of three critical skills: personal data expertise, AI expertise, and emotional intelligence expertise. Luxury executives and brands that fail to master this triad of critical skills will be marginalized, or worse. This is a challenge worthy of the luxury goods and services industry. Most brands in the luxury goods and services industry were late to the last decade’s digital transformation party. Others are resting easy because

3D Printing Technician, Weston Beamor - Birmingham

The Role 3D Printing Technician Weston Beamor, Heimerle & Meule Group Birmingham B18 6LT Working hours 08:00-16:00 Monday to Friday Benefits Company pension, Life assurance (4x gross annual salary), Profit related bonus scheme, Health care cash plan, Employee assistance programme, Parking permit loans, Cycle scheme, Staff purchase scheme and discounts. About the role We currently have an exciting opportunity for a 3D Printing Technician to join our team. Previous experience with professional 3D printing machines (Envisiontec, 3D Systems ProJet etc), Rhino CAD software and knowledge of the lost wax casting process is preferred. This is a customer facing role so confident

Pandora to set up new digital group

New unit to drive digital innovation and deliver seamless customer experiences online and offline. Pandora is establishing a dedicated group at its Copenhagen headquarters to boost the company’s digital presence, omnichannel expertise and use of data. Bringing together software engineers, designers and analysts, the group will be tasked with the rapid evolution of Pandora’s digital customer experience and driving sales through digital channels. The group will also strengthen Pandora’s abilities to capture, analyse and apply customer data to enable better personalisation of the customer experience. ‘How we derive the benefits from technology and data to create a great customer experience

The Brendoncare Foundation Commission

The Brendoncare Foundation is a registered charity providing care and support for older people. We are seeking to commission an artist to deliver a public art scheme at our innovative shared care scheme at Otterbourne Hill in Hampshire. We want the art to be accessible to residents living with dementia and integral to the design of the scheme and therefore propose to create a piece of art that can be transferred onto the façade glazing of the winter garden. The winter garden has a double height façade (approx. 3610mm x 5700mm). The aim is to bring the outside indoors and

Domino hits refresh to relaunch website

Domino continues with its focus on customer support with the relaunch of their customer website and online resources and tools. The Birmingham based manufacturer has been working behind the scenes finalising improvements to their online portal, following direct customer feedback on changes required to support their diverse customer audiences.  The new website launched in early July 2018, leading with the new Diamond Ring Mount collection. Customers may have started to notice some of the aesthetic changes applied over the past few weeks, however; the major changes have happened behind the scenes. Changes include: Faster, easier live price checking Improved data

Mapping a Legacy of Indian Jewels

“Mapping a Legacy of Indian Jewels”  Uncovers India’s Historic Gem Trade 11 - 12 October 2019 Four Seasons Hotel, Mumbai Led by Saffron Art, the biennial jewellery conference, ‘Mapping a Legacy of Indian Jewels’ will be making a comeback with a second edition in early autumn on the 11thto the 12thof October at Mumbai’s Four Seasons Hotel. The two-day conference  will feature a line-up of prestigious speakers such as contemporary jewellery designer Viren Bhagat, art historian and author Hugo Crespo, chief advisor to the Maharaja of Kapurthala, Cynthia Meera Frederick, and international jewellery specialists Joanna Hardy and Lisa Hubbard. Saffronart’s Mapping

The Future of Luxury

'The Future of Luxury  ' Italy-America Chamber of Commerce (IACC) Luxury Summit 2021 Wednesday, January 27th 2021 The IACC's fourth annual Luxury Summit, organized in partnership with the Luxury Institute, explores the future of luxury through the lens of post-pandemic consumer habits. Top luxury leaders and industry experts will share their knowledge and expertise in a series of interactive panel discussions, bookended by opening and closing remarks from Alberto Milani, IACC President and Senior Luxury Advisor, Richline Group a Berkshire Hathaway Company. Virtual Event will be held on Wednesday, January 27, 2021 9:00AM to 12:00PM EST REGISTER TO ATTEND HERE

Appointment: London Diamond Bourse Appoint New Board Members

London Diamond Bourse, the only diamond specific trade association and physical diamond trading floor in the UK, has today announced changes to the composition of its Council of Management. “These are the most fundamental changes to LDB’s governance in my six years at LDB,” said COO, Victoria McKay. She continued, “The following changes are notable; Kathy Chappell, our Special Advisor for Ethical Issues has been welcomed to a full board position and our youngest board member is a millennial. Overall the average age of our board has lowered dramatically and representation around the boardroom table is proportionate to membership statistics."

Creative Fellow, The Workhouse

The Creative Fellowship scheme is an annual programme of residencies with The National Trust at The Workhouse, Southwell. The scheme is intended to support the production of new creative work, in collaboration with researchers, responding to this fascinating site and engaging audiences in its history through creative means. About The Workhouse From its foundation, the workhouse system cared for those in need. It was a homeless shelter, a children’s home, a care home, a hospital, a school and a job centre; the Welfare State in embryonic form. Today we see the inheritance of this system all around us. The Project

Amanda Mansell is equity crowdfunding for a new venture called 'Loupe'

Amanda Mansell a Hatton Garden bespoke jewellery designer of 20+ years - is equity crowdfunding for a new venture called Loupe, a jewellery support initiative which makes use of support from a Camden Council buildings grant. The 'jewellery hub' will aim to create a jewellery destination for London's historic jewellery quarter by providing a customer and trade interface to help promote the industry through experiential customer journeys and provide a route to market for the jewellery industry's supply chains. Loupe will be an experiential retail destination in Hatton Garden where people not only buy jewellery but learn about it and

Weston Beamor team earns full set of Fairtrade certificates

Weston Beamor have started 2018 with a flurry of activity with the entire customer service division earning their Fairtrade Gold Sales Ambassador Certificates of Accreditation. Training for the certificates was prompted firstly by their award recently ‘Ethical Jewellery Business of the Year’ and also by the increasing curiosity among customers for a jewel's back story such as material origins and the supplier's trading practices. So each member of the 12-strong customer facing team took to their computers and completed the Fairtrade Foundation’s online ‘Fairtrade Gold Sales Ambassador Certificate of Accreditation’ courses. It means the team is familiar with how the

Pricing and Data Executive, Domino Jewellery - Jewellery Quarter, Birmingham

The role Pricing and Data Executive Domino Jewellery  Jewellery Quarter, Birmingham B18 6LT Working hours 08:00-16:00 Monday to Friday Benefits Company pension, Life assurance (4x gross annual salary), Profit related bonus scheme, Health care cash plan, Employee assistance programme, Parking permit loans, Cycle scheme, Staff purchase scheme and discounts. About the role Due to our exciting plans for growth, we currently have a brand new opportunity for an enthusiastic and driven Pricing and Data Executive to join our Key Accounts team. Reporting to the Key Accounts Coordinator the successful candidate will be responsible for the pricing of product. Role responsibilities Pricing

Boodles unveil ´Ribbons` icon collection

The British fine jewellery brand, Boodles, is excited to unveil ´Ribbons`; a new ´icon collection`. ‘ I had the idea for Ribbons in Japan ,’ says Boodles Head of Design Rebecca Hawkins. ‘ I was buying a gift for a friend, and was spellbound by the way the sales assistant wrapped it. The precision and care were remarkable. Back at my hotel, I passed a wedding group. The bride wore a stunning kimono — and I noticed the silk obi belt, tied in a bow at her back’ . In some cultures, the presentation of a gift is taken to

BOODLES is the official jewellery partner of 'The Secret Garden'

Boodles has announced that it is the official jewellery partner of  The Secret Garden , a new film adaptation of the timeless best-selling novel by Frances Hodgson Burnett, which has recently been released on Sky Cinema. Published in 1911, the book tells the story of Mary Lennox, a British girl orphaned in India following an outbreak of cholera. Moving to Yorkshire and the care of her uncle, Archibald Craven — played in the new movie by Colin Firth — Mary discovers a magical garden. The film introduces a cast of wonderful young actors, with Dixie Egerickx as Mary; Amir Wilson

News Edit: 17 May 2020

As we find our 'new normal' here is a round up of last week's international jewellery news...   Chopard taps actress and environmentalist Marion Cotillard to model its ethical jewels LifeStyle Asia: With the world going on reset mode lately, everyone has gotten a rare chance to pause and reflect on how we’ve been so preoccupied by packed work and social schedules, the blind obsessions for possession and power, or that we’ve forgotten about some of more important things in life: self-care, compassion for your neighbours and, last but certainly not least, for the planet we live in. lifestyleasia.com 8

News Edit: 26 June 2022

Here is a round up of this week's international jewellery news...   Bling ring: the ultimate versatile jewellery FT: A party jacket is a bespoke gem-set jewel that can transform a treasured solitaire, giving it extra sparkle — and a new lease of life. www.ft.com   Jewellery preservation — handle with care FT: Conservator Katrina Redman saves jewels in danger of deterioration at the V&A. www.ft.com Jewellery by artists from Picasso to Grayson Perry reaches new heights FT: Often overlooked as a minor part of their practice, jewels are attracting major market attention. www.ft.com Bvlgari unveils its precious Garden of

GIA’s Knowledge Discussion Captures the Importance of Sustainability and Ethics

If you have ever wondered, “what does sustainability mean in jewellery and why should we care?” then GIA’s (Gemological Institute of America) recent Knowledge Session, where experts offer a trove of knowledge based on their experience and expertise, has answers for you. The webinar offered insights into consumer demand for ethically sourced materials, the importance of sustainability and ethics, and transparency in the gem and jewelry supply chain. A recording of the panel discussion is available  here . This eye-opening discussion was moderated by author and journalist Melanie Grant, who expanded on topics discussed in her book, "

Master Craftsman urges industry colleagues to re-check gas safety

Internationally renowned silversmith Wayne Meeten has urged his fellow craftsmen to take care and re-check their workshop gas set up after he experienced a devastating explosion in his studio. The experienced craftsman, who a multi award winning, was  severely injured in his studio from a faulty regulator that was brand new. Hes said exclusively to Benchpeg: "I had know idea it was faulty regulator, as it was brand new. The technician at the store gave me wrong type. I had bought a complete new system and had it put together by a team of specialists. One did the compressor, one

Shannon O’Neill creates DNA double helix silverware for Grand National Trophy

Silversmith Shannon O’Neill was commissioned for a third consecutive year to create the ‘Randox Health Grand National Trophy’. The commission brief was to design something ‘very different from last year’. Inspiration came from the sponsors of the event Randox, who wanted the trophy to showcase their most recent breakthroughs in health care: heart disease, Alzheimers, stroke and dairy screening. The  preventative healthcare company and the emphasis on saving and extending lives allowed O’Neill to focus on optimum health. “Choosing the theme of ‘Celebration’ and based on the classic ‘coupes’ style champagne glass, the top bowl of the Trophy has a

Zoe Davidson to unveil new ‘Spring Tides’ collection at upcoming Scotland’s Trade Fair

An Orkney-based jeweller will unveil her new Spring Tides collection at a Scottish Trade Fair this week. The striking new collection takes its inspiration from the sea-carved shorelines of the designers home-land; and sits amongst her previous collections as another tribute to Orkney’s unique landscapes: Saltaire, Barriers and Hoy Sound . The collection will launch with a selection of pendants, earrings, bracelets and rings. Each piece consists of silver and combines Zoe’s signature fold-formed metalwork with contrasting gemstones, accents of gold and bold patina treatments; all handmade with great craftmanship and care from her Stromness-based Studio, open to visitors on

Best of Britannia London 2017

Best of Britannia London - The Home of Great British Makers Best of Britannia, the unique showcase for British brands, is proud to announce that its annual London trade and consumer event will take place on Thursday October 12th and Friday October 13th 2017.   Launched in 2012, Best of Britannia is a celebration of all that is beautifully made in the UK. From British heritage products to exciting new innovations, the annual London exhibition is the perfect opportunity to reach trade and consumer customers who care about quality, provenance and sustainability and want to purchase high quality products made

Red Dot Award: Best Product Designs 2017 Announced

Manufacturers and designers from 54 countries entered their current product innovations in the Red Dot Award: Product Design 2017. 39 experts from all over the world convened in Essen to assess each individual object live and in situ in a process spanning several days. Only designs that won over the jury with their high design quality were awarded the sought-after Red Dot. The distinctive winners’ label will decorate the best products of the year with immediate effect. In the areas of bathrooms and personal care, consumer electronics, kitchen appliances and furniture, design as a distinctive feature is playing an ever-increasing role.

The Modern Pearl Collection by Margot McKinney

Internationally acclaimed jewellery designer  Margot McKinney  is redefining the way women wear pearls with a new collection created from the unusual beauty of Australian South Sea pearls. Based in Australia, Margot  McKinney hails from a long family tradition of luxury retail  dating back to 1884.   Transcending mere adornment,  her  jewelry  designs  are statement pieces of pristine craftsmanship that lend any ensemble a touch of the sublime. For Margot, it often begins with the stone, sourced with extreme care from rare finds. Out of its intrinsic qualities, she fashions the ideal setting for the gem to shine at its most

Jewellery & Watch - the #CreatingLove Campaign

Jewellery & Watch is celebrating the journey of creativity, craftsmanship, care and dedication that takes every piece of jewellery from its creator to recipient, with a bold new campaign for 2017 titled #CreatingLove. The campaign encourages individuals to share the personal and emotional stories behind their much-loved pieces, with professionals from across the jewellery and watch community helping to shine a light on how each piece is made, bought and sold with love.  The show’s five campaign figureheads – Harriet Kelsall, Fei Liu, Simon Johnson, Alex Monroe and Gary Wroe – kick-started the campaign online to reveal their most treasured

Part Time Freelance Outworker Bench Jeweller Wanted

Part Time Freelance Outworker / Bench Jeweller Wanted I am looking for someone to help me out with cleaning up castings and resizing rings from time to time.  Cleaning up castings Cleaning and polishing Ring sizing Altering existing stock and customer pieces Soldering Skills High standard of work Precise attention to detail Confident in soldering   Cost: Dependant on experience Location: Brighton If this sounds like something you’re interested in, please email  info@rosieclayden.co.uk www.rosieclayden.co.uk

Sustainability and the future of retailing absorb the industry finds INHORGENTA in survey

New online survey among 1,215 trade fair participants explores leading trends. Majority of retailers and manufacturers plan to focus on sustainable products. Future of retail is seen as a major challenge. Altered customer behavior, digitalization and sustainability will be the most important issues for the jewelry and timepiece industry in future years, according to the results of a representative INHORGENTA survey. A total of 1,215 industry professionals took part in the survey and provided a clear picture of the state of the sector. INHORGENTA MUNICH will present a wide range of program areas about the top issues in the industry

H S Walsh & Sons celebrate their 45th Year at Spring Fair

H S Walsh have exhibited since the show opened in Birmingham in 1976. A trusted, well established name in the industry, their knowledgeable staff will be on stand to demonstrate a range of cutting edge equipment. H S Walsh was established in 1947 and have long been the go-to company for tools and equipment for both the jewellery and watch trade. Still very much a family style business, they pride themselves on their customer service and personal connection with their clients. In an increasingly competitive market, they are aware that any technological advantage they can offer the industry is a

Production Administrator, Domino Jewellery - Jewellery Quarter, Birmingham

The role Production Administrator Domino Jewellery  Jewellery Quarter, Birmingham B18 6LT Salary Starting £21,000 Working hours 08:00-16:00 Monday to Friday Benefits Company pension, Life assurance (4x gross annual salary), Profit related bonus scheme, Health care cash plan, Employee assistance programme, Parking permit loans, Cycle scheme, Staff purchase scheme and discounts. About the role Are you an ambitious Production Administrator looking for a new opportunity within the jewellery manufacturing industry? If you are an enthusiastic team player and looking to develop your career within an award-winning business, we would love to hear from you. We are looking for an experienced Production Administrator who

Key Account Executive, Domino Jewellery - Jewellery Quarter, Birmingham

The role Key Account Executive Domino Jewellery  Jewellery Quarter, Birmingham B18 6LT Working hours 08:00-16:00 Monday to Friday Benefits Company pension, Life assurance (4x gross annual salary), Profit related bonus scheme, Health care cash plan, Employee assistance programme, Parking permit loans, Cycle scheme, Staff purchase scheme and discounts. About the role Due to our exciting plans for growth, we currently have a brand new opportunity for a talented and driven Key Accounts Executive to join our Key Accounts team. Reporting to the Key Accounts Coordinator the successful candidate will be responsible for assisting with management of key accounts.  Role responsibilities Supporting

Independent Fine Jewellery Sales Executive

Independent Fine Jewellery Sales Executive We are looking for enthusiastic, trustworthy and engaging independent sales experts that would work remotely on a freelance basis and would be able to further grow our client base. We are also open to partnering with luxury wardrobe stylists who would be willing to work with us on commission. Role requirements Excellent interpersonal and customer service skills Experience with private sales in fine and high jewellery Highly self-motivated Able to work autonomously and on own initiative Strong attention to detail Confident in providing advice to customers Previous experience with selling offline to private clients in

Jewellery and Gemstone Sales Associate, Holts Gems - Hatton Garden London

The role Jewellery and Gemstone Sales Associate (FT or PT) Holts Gems Hatton Garden, London We are one of the longest standing jewellers in Hatton Garden with a long tradition for meticulous bespoke jewellery. If you share our passion for beautiful gemstones and fine jewellery, we would love you to join our friendly team which include award winning Jewellery Designers, Gemmologists, Lapidaries. What we are looking for You will be able to work full or part-time (including some Saturdays). You will have jewellery, diamond and gemstone sales experience and excellent customer service skills. It would be particularly advantageous if you

Freelance Jeweller

Freelance Jeweller Self-employed jewellery designer with over 7 years of experience in designing and creating one-of-a-kind handmade jewellery pieces for private clients. In 2018, I founded my own company, "Emperor of Grace" through which I sell my own creations on the Etsy platform. Inner enthusiasm helps to provide excellent customer service by producing high-quality products on time. Having a home-based workshop allows me to work not only for myself but also to help other artists in need. I am based in Manchester and am looking for remote freelance work and/or jewellery-related projects to help me improve my goldsmith skills and

Diamond & Gemstone Buyer, Taylor & Hart - London

The role Diamond & Gemstone Buyer Taylor & Hart Central London At Taylor and Hart we are a digital-first engagement ring company. Our "without limits" approach to product design, customer experience and our ethical supply chain has positioned us as one of the most innovative jewellery companies in the last decade. Our workplace is supportive, rewarding and flexible, celebrating diversity, equality, sustainability and inclusiveness. The Role The Diamond & Gemstone Buyer will be responsible for the gemstone buying side of the procurement function, working closely with the Diamond Buyer, Senior Gemstone Buyer and Procurement Manager to ensure customers’ orders are

Goldsmith / Jeweller (Flexible Working) - Full Time, Vashi, London

[youtube url=http://youtu.be/phPsnH6zZxg] The role Goldsmith / Jeweller (Flexible Working) Vashi London When our customers co-create a piece of jewellery, it’s our craftsmen and women who bring their ideas to life.  Our customers have unrivalled access to their jewellery at every stage of creation, giving them the opportunity to play a key role in the design, casting, setting and polishing, and even letting them get hands-on, adding the finishing touches to their design while guided by you. This is your chance to partner with the customer throughout the process from casting grain to the finished article. All the while

Orkney’s Alison Moore Designs Wins Second Platinum Trusted Service Award

Orkney jewellery business  Alison Moore Designs  has won a second Feefo Platinum Trusted Service award – an independent seal of excellence recognising companies that deliver exceptional customer experiences. Trusted Service status is awarded to firms using online reviews site Feefo to collect genuine feedback and insights from shoppers. Sellers who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. As all reviews on Feefo are verified as genuine – the company matches feedback to legitimate transactions - the accreditation is seen as a true reflection of a business’ commitment

GOLDDUST 2022

GoldDust is a highly focused, personalised online masterclass - comprising of 6 live sessions over 6 weeks - led by jewellery expert Kate Baxter, and special guest speakers. Aimed at independent jewellery designers and jewellery entrepreneurs looking to grow a coveted and desirable collection that stands out in a highly saturated market, topics range from developing and owning your signature style, how to connect with your dream bespoke customer and grow a thriving engagement ring and bespoke collection, to how to take the ultimate shot for instagram. Each week Kate will lead you through an essential topic with a range

Scam Alert: Retail Jewellers Beware

Gordon Marks the retail jeweller, has today revealed that they have been contacted by the police due to a customer falling prey to a vicious scam. A Gordon Marks representative said, "Unfortunately a lady was scammed yesterday by being sent in to our jewellers to purchase a diamond ring by people pretending to be police. Its all incredibly sad." The scam works like this, according to police: The scammers already have their target’s details, they then call them by phone and pretend to be the police. The scammers then advise the victim that they are 'a victim of card fraud'

LIFT programme, LB Camden

Call for Applications:  LIFT programme, LB Camden Camden is working with Islington, Hackney and Tower Hamlets to deliver the LIFT programme, making jobs and entrepreneurship in the knowledge economy more inclusive. Applications are OPEN for the next round of the Survive and Pivot Programme! Camden has joined forces with Foundervine and OneTech to deliver the free expert-led programme, supporting businesses impacted by the pandemic The course includes  vital enterprise support and training— focusing on topics such as customer discovery, finance readiness and strategy. The business incubator will start in March, with places open to any Camden based SMEs that have

Senior Patina Artist, G.W. Lunt Bronze Foundry

Senior Patina Artist, G.W. Lunt Bronze Foundry We are looking for a senior patina artist to join a team of 3 patina artists in our modern foundry setting in Birmingham, West Midlands.  We are a 90 year old business and most staff have long tenures with us. We have recently completed a total renovation of our buildings and have invested in the well being and safety of our staff as our first priority. Duties Preparation of chemicals and colours for patina Patination of bronze sculptures to the customer's requirements Working directly with artists to establish the technique and colours for

News Edit: 28 June 2020

As we find our 'new normal' here is a round up of last week's international jewellery news...   These are the 6 most searched for jewelry trends on the internet this year Vogue: From colorful beads to layered necklaces and superimposed rings, here is the ranking of the 6 most sought-after jewelry trends on the Internet this year according to Stylight. vogue.fr 150-year-old Sheffield jeweller, HL Brown, focused on customer safety as it returns following coronavirus closure The Star: James Frampton is proud of the Sheffield business founded by his great-great-grandfather in 1861. thestar.co.uk Jeweller turns electronic waste into eye-catching

Domino to present diverse, design-led product portfolio at IJL

Domino Jewellery are set to delight UK and international buyers with their diverse, design-led product portfolio at International Jewellery London this year. The Birmingham based manufacturer has received excellent feedback on collections launched so far in 2019; the team are confident that their focus on high quality design with on trend pieces driven by market research and customer feedback, will drive continued demand for Domino collections. At IJL this year, the team will exhibit product from all of its 2019 collections including Fusion – interlocking, stackable diamond rings, Empire – clustered diamond engagement and lifestyle rings, and the recently refreshed

London Edge 2019

London Edge Business Design Centre, London 1 - 2 September 2019 Started in 1999 in response to an urgent call from the fashion industry to provide an inclusive & respectful platform for the lifestyle & alternative markets. Rooted firmly in an exceptional customer service ethos, the LondonEdge team support, guide & advise our exhibiting & retail partners at a level that’s second to none. As we begin our 3rd decade we look forward with excitement to the future for this cornerstone of global lifestyle fashion. Whilst we continue to adjust to reflect new trends & allow for changes in business

Fei Liu Launches New Website

Fei Liu Fine Jewellery is continuing to enhance its brand presence with the launching of their new website to meet international demand. Fei Liu Fine Jewellery is continuing to enhance its brand presence with the launching of their new website. The new Fei Liu Fine Jewellery website focuses on easy navigation and an engaging customer journey. The essence of the brand is reflected by the sophisticated imagery, which illustrates their elegant portfolio of fine jewellery. Under the new domain www.feiliufinejewellery.com , the new website is sleek with clean aesthetics, which showcases the brand’s portfolio of luxury and accessible jewellery. Its

Raw pearls debut new diamond and pearl collection at IJL

Raw Pearls, the south west based pearl supplier will launch a brand new fine diamond and pearl jewellery collection at this year's International Jewellery London. All of their diamond and pearl pieces are available set on 18ct white or yellow gold and many are available as earring and pendant sets. Raw Pearls have reacted to customer feedback, that they needed a broader range of diamond set pearl pieces so the father and daughter company are responding to this demand. The entire ragnge will be showcased at the event. Raw pearls can be fund on stand A70 in the fine jewellery

Ethically Sourced Gemstone Fair

Ethically Sourced Gemstone Fair A collaborative partnership between three of the UK’s leading ethically sourced gemstone suppliers, Stuart Pool of Nineteen48, Kathy Chappell of Fair Trade Gemstones and Ian Bone of Capricorn Gems- Queensland, Australia has led to an inaugural one-day fair for the UK market. This unique fair will see gemstones available that offer full provenance and ethical sourcing. Jewellery designers will be able to view and purchase, with the complete assurance of responsible mining and production. Details on the location of each gemstone will be available to every customer. The gemstones available will include a wide range of

Appointment: Ruth Johnson promoted to General Manager of Gecko

WB The Creative Jewellery Group have announced changes to its Gecko leadership team, with current Head of Sales and Operations, Ruth Johnson promoted to the role of General Manager for the leading fine fashion jewellery wholesaler. Ruth has worked at Gecko for more than 14 years, joining the team in 2003 as Customer Services Manager. Ruth’s diligence, passion and incredible work ethic have been cited as key reasons for her rapid promotion to Operations Manager in less than three years. Ruth’s advanced negotiation and leadership skills were further recognised in 2016, when she was promoted to Head of Sales and

Weston Beamor further invest in 3D print and bespoke teams

Weston Beamor have announced a new starter and two internal promotions to further strengthen their 3D Print and Bespoke Teams as customer demand for personalisation grows.   Just a few months on from Ed Hole’s promotion to Business Manager, WB have more good news for customers as the team responds to the increased consumer desire for bespoke jewellery. Sarah Parry, who graduated from Birmingham City University’s School of Jewellery following the completion of a BA Design for Industry degree, joined the company at the beginning of July and will work alongside Daniella Webb in the 3D Printing team.  Existing team members

Alexis Dove Re-Locates to Lewes High Street

Award winning jewellery designer Alexis Dove proudly launched her newly located store this week, on Lewes High Street, East Sussex. Having moved from a quaint boutique and studio in The Needlemakers, the new location opened its doors to VIP guests, press and longstanding customers for a festive night of fun and celebration. An invite only event, the party was attended by over 125 guests, who enjoyed a selection of delicious wines donated by long time customer, British TV presenter and wine expert Olly Smith. Championing her passion for all things eco after a trip to two Fairtrade accredited gold mines

Worcester Jeweller Anja Potze Celebrates 21 Year Milestone

A respected Worcester jeweller has marked her 21st anniversary in the city. Award-winning jewellery designer Anja Potze has become one of city’s leading jewellers since arriving in Worcester in the nineties, building a customer base from across the county and beyond. In the past 18 months alone two new members of staff have joined the Friar Street business which was also recently rated as one of the top jewellers in Worcester by the website, Three Best Rated.  Award-winning design expert and Birmingham School of Jewellery graduate Laura Golborne has joined the six-strong team alongside commercial and retail expert, Felicity Allen.

Weston Beamor increases presence on Social Media

Over the past ten months, Weston Beamor, the Birmingham casting house, 3D printing and bespoke manufacturing company, has made a concerted effort to extend its reach across various forms of digital media. The results have been extremely encouraging, as evidenced by the significant increase in their followers on numerous social media platforms. Since June 2016 Victoria Maher, a Customer Service Administrator at Weston Beamor, has been managing the company’s social media channels in addition to her day-to-day role. Maher has sought to kick-start the company’s online presence by distributing posts covering a diverse array of topics, including bespoke jewellery, castings,

Trollbeads Grow

Danish interchangeable  jewellery  brand Trollbeads has upped its game by building a highly interactive digital strategy that includes social influencers and brand ambassadors. Recently hosting a first of its kind digital party and inviting one of the UK’s biggest bloggers to become the face of a new season collection, Trollbeads is working to engage a target market that may not shop solely in the conventional brick and mortar way. 2016 saw Trollbeads focus heavily on the consumer experience offered to its customer and how to continue driving sales. To strengthen its digital position, Trollbeads recruited renowned fashion and lifestyle blogger

IJL Launches New Seminar Offering 2017 Show

International Jewellery London has unveiled a completely revised and revamped seminar schedule for 2017, bringing back the Inspiration Theatre and Trends Catwalk and introducing DIGIfest, The Academy and Skills Lab for the very first time. The three-day seminar programme has been carefully tailored to 2016 show feedback, ensuring the questions most commonly asked by jewellery retailers, brands and businesses are answered in style. Topics covered by expert speakers and panels this year include social media marketing, working with influencers, digital design, retail experience, the customer journey and expert sales training. Leading luminary Stephen Webster shine brightly in this year’s line-up,

Weston Beamor Restructures Management Team

Weston Beamor, the Birmingham-based 3D printing, casting and bespoke manufacturing company, has restructured the workings of its Management Team and appointed new staff in a bid to grow further its customer base. Glen Day remains as Head of Business Development, but, rather than being office based as in the past, he will now spend four days a week travelling the country to meet with Weston Beamor’s customers and potential customers. Day, who reports directly to the company’s Managing Director Andrew J Morton, retains his overall, supervisory role within Weston Beamor. However he hands over greater responsibility for the day-to-day running

The Hunt Is On! Bath’s Wylde Treasure Hunt 2017

The city of  Bath is one of the finest shopping destinations in Europe ,  helped to a  large  degree by its  fabulous independent retailers who offer unique goods and exceptional customer services. Indie shops are such a vital part of any local high street and ,  despite the rise of ecommerce ,   will continue to be a major contributor to the economy of any town or city. But times are tough on the high street and with  Brexit   causing uncertainty, shoppers need a timely reminder to shop local and support their local indie retailers. That’s  why  Nicholas Wylde

Grant MacDonald: Timed To Perfection

The elegance of a Grant Macdonald timepiece imparts London-made luxury to the mantelpiece, tabletop or desk. The silversmithing house has launched a range of new designs in a portfolio of precious metals and design aethetics. Grant MacDonalds has launched a range of mantlepieces pieces designed as a generous symbol of refinement when given as a gift. The range includes Imperial Timepiece , standing half a metre high and honouring the 18th Century French Ormolu clock tradition, and King's Mantel  in sterling silver and 24 carat gold , as well as bespoke luxury clocks which can fit a range of customer requirements.

“Exceptional” 3 Star Rating for leading Jewellery Trade Insurance Broker

Chartered Insurance Broker T H March will be able to celebrate its 130th anniversary with extra gusto later this year having been awarded an ‘Exceptional’ 3 star rating by independent customer service assessor; Investor in Customers (IIC). IIC conducts research and investigation into how well companies treat customers and staff. The highly detailed analysis carried out and the valuable insights gained by bravely allowing an independent third party to talk to customers and staff (at all levels) helps companies like T H March continue to improve on what they do. In order to achieve the ‘Exceptional’ 3 Star rating a

F. Hinds' New Harlow Store's Romantic Opening

The moment the shutters rolled open a few days ahead of schedule on F. Hinds’ new Harvey Centre store in Harlow, the first customer Mark Rapley arrived, keen on selecting an engagement ring. He had spotted the perfect ring within the new store’s extensive diamond-filled windows and just knew it was right.  That same afternoon he proposed and Alyson Meek accepted – and so Mark and Alyson helped celebrate the official opening of F. Hinds’ 119th store, with Councillor Edna Stevens as the official ribbon cutter. “We were delighted to have such a romantic story to celebrate our new store”

Summer Sizzlers from domino

Domino has recently launched a collection of 27 new designs to support and refresh its popular Diamond Ring Mount (DRM) Collection. The new rings, which are designed and created at Domino’s sophisticated manufacturing facility in the heart of Birmingham’s famous Jewellery Quarter, include a mixture of styles ranging from classic solitaires through to more contemporary pieces. “These rings received terrific customer feedback when we previewed them at Baselworld  under our ‘Created & Crafted in Britain’ brand earlier this year and our customers’ comments informed our choices as to which pieces made it through into the final range,” explains sales and

Online Cad Jewellery Designer Available

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Weston Beamor Prototypes Bond: James Bond

Weston Beamor, the Birmingham casting-house, 3D printing and bespoke jewellery manufacturing company, has recently been involved in an interesting project for its customer Big Chief Studios - producers of high-quality, limited-edition, collectable figurines.   WB has been 3D printing photo-realistic body parts in resin, specifically heads, hands, and accessories such as guns and gadgets, for Big Chief’s most recent collection of characters from the iconic Bond film – Goldfinger.  Big Chief has recently taken on the licence to produce action figures from this and several others of the most classic Bond films.  With WB’s assistance, they have now created Bond