Centa’s LONDON E-Business Support Programme

Centa’s LONDON E-Business Support Programme offers digital support to small businesses in Camden. Our programme includes expert advice on digital marketing, free webinars, and networking opportunities. We also help businesses strengthen their online presence and streamline operations through social media, AI, e-commerce, and digital marketing strategies.

The LONDON E-business Support Programme is a fully-funded package of support including: 121 expert advice, guidance, webinars and events, which is specifically aimed at helping small business owners in London make better use of digital technology to enhance their online presence; attract more customers; increase sales and improve the their business operations.  

The programme is funded by the UK government through the UK Shared Prosperity Fund and delivered by Business for London's consortium of 7 business support organisations located across London.  Under this scheme, Centa delivers support for businesses located in the boroughs of Camden, Hackney, Islington, Lambeth and Southwark.

How can you help my business?

Our experienced E-business Advisers offer 121 advice sessions (delivered online) which are tailored to the needs of your business and focused on helping you maximise your digital potential to grow your business. The type of advice varies, depending on your individual business needs, and can include support to:

Build a strong online presence for your business
Maximise your website's search engine ranking (SEO)
Enhance your online marketing & social media 
Utilize ecommerce and online payments
Improve your customer service

Use digital tools to maximise your business efficiency, save time and money
Improve cyber-security, data storage / back-ups

Both you, and any of your staff, have the opportunity to enhance your digital skills by attending a range of webinars and online tutorials in a range of areas.

How does it work?

1. Initial Digital Audit

You will be introduced to an E-business Adviser who will undertake a Digital Audit of your business - looking at your current use of technology and digital tools, processes, practice, knowledge and experience. This will identify how your business is operating in a range of areas including: your website (content and SEO); social media; email marketing; e-accounting; e-commerce; online payment systems; customer relationship management systems; data security; back-ups/ storage and use of any online sales platforms. 

2. 121 Digital advice and support

Based on findings from the Audit, your Adviser will produce a bespoke Digital Business Plan - detailing key recommendations and actions to maximise your business digital potential.  This plan will form the basis of additional advice and support sessions with your allocated Adviser. Regular meetings will help to track the implementation of your Digital Business Plan and offer you the opportunity to discuss and find solutions to any issues arising.  Sessions will also help you put into practice what you have learnt in the online webinars - and integrate this into your day to day operations.

3. Digital webinars and tutorials

You will have the opportunity to enhance your digital knowledge and skills by attending the Programme's comprehensive range of live webinars and recorded tutorials.  Choose which sessions are relevant for you to attend. Topics include:

Writing for the Web
Search Engine Optimisation
Smart Video Shooting
Email Marketing Using Mailchimp
Social Media for Business

Instagram and Pinterest for Business
Facebook for Business
LinkedIn 
Twitter for Business
Blogging for Business

E-commerce Platforms / Tools
Accounting Tools
Cyber Security and Data Protection Tools
Comms Productivity Tools
How to Use AI Tools

Using TikTok to Grow Your Business
The Power of Instagram Reels and Stories
Design and Branding
Website Design and Creation (Wix)
Setting up Domains Linked to Email Addresses

Google Cloud Solutions for My Business

You will also be invited to regular Networking Events with the chance to meet and connect with other business owners, build contacts, generate new business opportunities and exchange knowledge.  Some events will include guest speakers and talks focusing on topics such as: trading online, using and adopting digital tools and technology solutions, digital marketing and cyber security. 

4. Networking events

Eligibility

To register for the free LONDON E-business Support Programme with Centa, you will need to be running a business which:

has been registered for over 1 month (either with HMRC or Companies House)
is located in one of the following London boroughs: Camden, Hackney, Islington, Lambeth and Southwark
has fewer than 251 employees

About the UK Shared Prosperity Fund

The UK Shared Prosperity Fund is a central pillar of the UK government’s Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills.
For more information, visit UK Shared Prosperity Fund 

Apply
www.centa.co.uk