Sales Assistant (Ecommerce)

Company

S.Warrender & Co (Warrenders)

Contract

Part-time or Full-time (3-5 days) to include Saturdays

Holidays

20 days per annum plus bank holidays

Location

4-6 Cheam Road, Sutton, SM1 1SR

Salary

From £27,000 per annum or pro rata based on part time hours

Published

Deadline

Sales Assistant (Ecommerce)

S.Warrender & Co (Warrenders)

4-6 Cheam Road, Sutton SM1 1SR

About the Role

Warrenders Jewellers are seeking a Sales Assistant who will work with the existing team to focus on ecommerce and to support in store sales and customer service. Our preference is for someone with experience of ecommerce, a passion for jewellery, and a desire to learn. Jewellery knowledge would be preferred, but is not essential. Training will be provided.

About the Candidate

This position would particularly suit somebody with a desire to develop their ecommerce skills and jewellery knowledge. The ideal candidate will have an understanding of ecommerce, strong IT skills including use of a camera (images & videos), and an enthusiasm to learn/develop. They will be…..

Organised
Good communication skills
Enjoy working as part of a small team but able to work independently
Well-presented
Trustworthy

Key Responsibilities

Ecommerce

To upload all relevant stock items onto the Warrenders website and Etsy ensuring that all front end information is correct and informative.
To photograph/video stock to be uploaded online when required and to support sales, valuations and marketing when needed.
To add product information to stock records for all items featured online to improve SEO and to provide greater detail.
To regularly audit all products featured online and to ensure all relevant new items of stock are uploaded after being stocked in.
To process and handle all online sales, liaising with customers ensuring that all relevant (security / fraud) checks are undertaken, processing and preparing all purchased products using company packaging, and managing dispatch efficiently.
To continually look to promote/develop the Warrenders website and Etsy to encourage traffic, engagement and sales.

Customer Service

Attend to all customer needs and to the very best of your ability provide satisfaction with the aim of producing results – sales, repairs and valuations.
Create sales opportunities through all customer contact in a proactive/creative fashion.
Deliver attractive window and cabinet displays with the aim of enticing customers into a purchase. After closing to remove stock from the windows placing items in the relevant storage trays.
Promote stock cleanliness and presentation on a regular basis to improve sales appearance wherever possible.

Contract Part-time or Full-time (3-5 days) to include Saturdays

Salary From £27,000 per annum based on full-time (5 days per week)
or pro rata based on part-time (£16,200 – 3 days per week or £21,600 –
4 days per week). Dependent experience and qualifications

Holiday 20 days per annum plus bank holidays

To Apply

Please send us your covering letter and CV by using the application form below.

About Us

Warrenders was founded in 1947 and has remained in the Warrender family since. Our Sutton shop was opened in 1970 and remains the current location for the business.

Warrenders stocks and sells new and vintage jewellery & watches as well as handling bespoke commissions. Services include jewellery & watch repair and restoration, and valuations for insurance, probate and sale. We are a busy and vibrant shop, building close working relationships with our customers.

www.warrenders.co.uk

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