
Company
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Salary
Published
Deadline
Sales & Bespoke Consultant
Gill Wing Jewellery
Islington, London
About Gill Wing Jewellery
For over 25 years, Gill Wing Jewellery has been a cherished destination for unique and contemporary jewellery in Islington, London. Our gallery showcases a diverse collection of exceptional pieces from over 60 talented independent designers, alongside our own distinctive in-house creations. We pride ourselves on offering a personal and inspiring experience, helping our clients discover jewellery that truly reflects their individual style and story.
The Opportunity
We are seeking a passionate and enthusiastic individual to join our close-knit team as a Sales & Bespoke Consultant for 4 days a week including a weekend day. This is a fantastic opportunity for someone with a genuine love for jewellery and a proven track record in sales and customer service to contribute to the success of our gallery. You will play a key role in showcasing our stunning collections, guiding clients through bespoke design consultations, and ensuring the smooth day-to-day operation of our welcoming space.
Key Responsibilities
Sales & Customer Service Excellence:
- Engage with gallery visitors, providing knowledgeable and enthusiastic information about our designers and collections.
- Build rapport with clients, understanding their needs and preferences to assist them in finding the perfect piece.
- Confidently and effectively close sales, meeting and exceeding targets.
- Provide exceptional after-sales care, fostering long-term client relationships.
Bespoke Consultations:
- Conduct engaging and informative bespoke design consultations, guiding clients through the process of creating unique, custom jewellery.
- Collaborate with our design team to understand technical aspects and provide accurate information to clients.
- Manage the bespoke order process, ensuring clear communication and timely updates.
Gallery Presentation & Stock Management:
- Maintain the visual appeal of the gallery, ensuring displays are attractive, well-organised, and reflect the current collections.
- Assist with the receipt, processing, and organisation of new stock.
- Conduct regular stock checks and maintain accurate inventory records.
Administrative Support:
- Process sales transactions accurately and efficiently using our point-of-sale system (Shopify).
- Utilise Excel for basic data entry, reporting, and inventory management.
- Assist with general administrative tasks to ensure the smooth running of the gallery.
About You
- You possess a deep and demonstrable interest in jewellery, including knowledge of different materials, techniques, and designers (experience with contemporary jewellery is a plus).
- You have proven experience in a sales role, ideally within a retail environment, with a strong focus on providing exceptional customer service.
- You have a natural ability to build rapport and connect with people, with excellent communication and interpersonal skills.
- You are enthusiastic, proactive, and self-motivated, with a positive and can-do attitude.
- You are highly organised and detail-oriented, with the ability to manage multiple tasks effectively.
- You are proficient in using Microsoft Excel for basic data management.
- Experience using Shopify or other e-commerce/POS platforms is highly desirable.
- You are a team player who enjoys collaborating in a small and supportive environment.
What We Offer
- The opportunity to work with a beautiful and unique collection of contemporary jewellery.
- A supportive and creative work environment within a well-established and respected gallery.
- The chance to develop your knowledge of jewellery and sales within a specialist field.
- Opportunities to engage with talented designers and passionate clients.
- Staff discount on jewellery
- London living wage.
To Apply
If you are passionate about jewellery, thrive in a customer-facing role, and are looking for a rewarding opportunity within a unique gallery, we would love to hear from you.
Please send your CV and a covering letter outlining your relevant experience and why you are interested in this position to us using the application form below.
About us
Established over 20 years ago, we continually strive to source the most unusual and beautiful jewellery pieces to showcase in our Islington gallery.
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