Production & Client Coordinator

Company

Ryan Nelson London Ltd

Experience Level

Mid to Senior

Salary

Competitive based on experience

Location

Hatton Garden, London

Published

Deadline

Production & Client Coordinator

Ryan Nelson London

Hatton Garden, London

About Ryan Nelson London

Ryan Nelson London is a growing bespoke jewellery studio based in Hatton Garden, specialising in high end, handcrafted pieces - from clean cut solitaires to intricate, hand built commissions.

We combine traditional craftsmanship with a modern mindset and are building a team that values quality, clarity, and collaboration in equal measure.

As we expand, we’re looking for a Production & Client Coordinator - someone organised, personable, and confident communicating with both clients and makers, while fully understanding what it takes to create fine jewellery by hand.

The Role

This is a key position, bridging design, production, and client communication.

You’ll ensure a smooth workflow from concept through to final polishing - reviewing CADs, preparing jobs for the bench, and proactively keeping clients informed with clear, accurate updates.

You’ll protect the workshop’s time by ensuring that information is correct before it reaches the bench, and help uphold the high standards the studio is known for.

Responsibilities

Collect and organise client briefs, feedback, and approvals
Communicate timelines and progress clearly and confidently
Review CAD designs for correct structure, feasibility, and setting considerations
Work collaboratively with the CAD team to resolve technical issues early
Prepare job sheets, print files, reference images and materials for handover
Maintain accurate workflow tracking in Trello
Monitor deadlines and capacity across two workshops
Assist with collections, deliveries, and dispatch paperwork

Skills & Experience

Strong understanding of how fine jewellery is made — fabrication, casting, and stone-setting considerations
Experience in a jewellery production, CAD, or project coordination role
Familiarity with jewellery CAD software (Matrix, Rhino or equivalent)
Excellent communication skills — friendly, confident, and clear
Highly organised with outstanding attention to detail
Able to prioritise effectively and remain calm under pressure
Positive, collaborative approach — you enjoy being part of a team

What We Offer

Creative Variety — exposure to both trade work and bespoke commissions
Team Environment — a friendly and skilled team across two Hatton Garden studios
Room to Grow — real development potential as the business continues to scale
Supportive Culture — kind, driven colleagues who care about quality

How to Apply

If you’re passionate about fine jewellery and looking to be part of something exciting, we’d love to hear from you.

Please send your CV and a brief cover letter to us by using the application form below.

Ryan Nelson London is an equal opportunity employer.

We value craftsmanship, character, and curiosity — and we’re committed to building a team that reflects a broad range of backgrounds and experiences.

About Ryan Nelson London

Ryan Nelson London is a renowned bespoke jewellery studio specialising in high-end, handcrafted pieces. With a commitment to exceptional craftsmanship and innovation, we create unique jewellery, from solitaire rings to intricate, handmade tiaras. As our workshop expands, we’re looking for a skilled Production & Client Coordinator to join our growing team.

ryannelsonlondon.com

How to apply

Applying for a job on Benchpeg is easy. All you need to do is upload your CV, along with your telephone number, email address, and a message for the recruiter, using the form below.

If they receive a high volume of applications, the recruiter may not inform you if yours has been unsuccessful. However, if they’re impressed with your application, they’ll let you know.

Apply for Job

1. Please provide your email, first name, last name and phone number.

Please enter your email address Please enter a valid email address Your email address cannot be longer than 100 charaters

Please enter your first name First name cannot be longer than 100 characters

Please enter your last name Last name cannot be longer than 100 characters

Please enter your phone number Please enter a valid phone number using digits only

2. Provide a message for the employer. This increases your chances of being selected.

Please provide an introduction Introduction cannot be longer than 5000 characters

3. Click the upload button to upload your CV. It must be a doc, docx, pdf, txt or odt file.

Send CV later

Please click the Apply button to submit your application

4. Finally, click the Apply for Job button to submit your application.

Thank you, your application has been submitted. Please check your emails to complete your application.

By using our jobs service and online application system you are consenting to our Terms and Conditions and our Privacy Policy. If you do not agree with these, please do not use the service. We reserve the right to contact you once in the future to invite you to subscribe to our newsletters.

About benchpeg.com/jobs

The jewellery jobs listed on benchpeg.com/jobs provide opportunities for career moves in all types of jobs in jewellery

From creative and design roles, to craft and jewellery manufacturing jobs, to head office, management and administration vacancies, specialist luxury PR, marketing and digital vacancies as well as jewellery sales and retail positions, our listings for jobs in jewellery is the place to come for recruiters and job seekers alike.

Please browse through the listings below for goldsmith jobs, jeweller jobs, jewellery production assistant jobs, jewellery quality control jobs, diamond setter jobs, jewellery retail sales jobs, jewellery designer jobs, jewellery bench jobs, jeweller maker jobs, jewellery studio assistant jobs, jewellery buying jobs, jewellery trainee jobs, jewellery apprenticeship jobs, jewellery sales consultant jobs, bench repairer jobs, jewellery assistant jobs, freelance jewellery jobs and more for a jewellery career!

All rights to content published on this page belong to Benchpeg Limited and you are not authorised to copy, reproduce or otherwise use this work without our prior written consent.