Production Assistant

Company

Queensmith

Location

Hatton Garden, London

Contract

Permanent

Job Type

Full Time

Salary

Competitive

Published

Deadline

Production Assistant

Queensmith

Hatton Garden, London

Culture & Values

At Queensmith, we transcend the traditional jewellery-buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around "Be Brilliant," reflecting our relentless pursuit of excellence and innovation; "Be Clear," representing transparent communication, ethical practices, and a meaningful impact; and "Be Unique," celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and be their best.

Scope

At Queensmith, we understand that our greatest asset is our exceptional team. The Production Assistant is an integral member of the team, assisting in the production of every item designed and manufactured in house. A vital conduit between sales and workshop staff, ensuring that each order is accurately assigned with sufficient brief and accurate manufacturing notes to ensure completion of orders are on time and meet our exacting high standards. Your contributions are integral to our journey.

Responsibilities

Following our Quality Control procedures on each order at every stage of production
Assisting Senior Production Staffin organisation of the production timeline
Allocation of jobs to the workshop with accurate manufacturing instructions, managing and prioritising their workloads
Ensuring all internal and external due dates are met
Organising and dispatching client orders for courier
Assisting in the sourcing & auditing of melee diamonds
Ensuring all valuable items are secure at all times and have accurate location information on our database
To aid in the tracking of all costings and aim to keep these as low as possible whilst still maintaining our quality standards
General Diamond & Inventory tasks when required
Assisting in training of production staffwhen required
To support the wider team and assist with daily office tasks when required

Requirements

Technical understanding of jewellery manufacturing processes
Ability to work under pressure and meet deadlines
Demonstrate a high level of quality control
Follow company security procedures

Skills

Bench skills preferable but not essential
Keen eye for detail
Strong interpersonal skills
Clear & articulate communication skills
Record keeping & organisational skills
Problem-solving skills
Good time management

Reports to

Head of Production

To Apply

Does this sound like you? If so, we want to hear from you.

Please submit your cv and covering letter outlining why you think you’d be a great fit for the role.

About us

At Queensmith, we believe jewellery should be as unique as the stories it represents. That’s why we’ve redefined bespoke jewellery, making it accessible, personal, and beautifully simple.

Whether you’re planning the perfect proposal, tying the knot, or celebrating life’s most meaningful milestones, your jewellery should be about you—not us.

As specialists in lab-grown diamond jewellery, we’re proud to champion sustainable and ethical practices. Through initiatives like our Grown by Queensmith Diamonds, we’re offering a responsible alternative to mined diamonds without compromising on quality or beauty.

Our in-house workshops are home to a team of expert jewellers, gemmologists, and designers who craft every piece with precision and care. By inviting you behind the scenes, we give you a deeper connection to the jewellery-making process and empower you to be part of your creation’s journey.

With multiple awards under our belt, including recognition for our outstanding bespoke service, we’re committed to delivering luxury experiences while maintaining accessibility for all.

www.queensmith.co.uk

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