Company
Location
Salary
Job Type
Hours
Published
Deadline
Key Account Specialist
Domino Jewellery
Birmingham B18 6LT
About the Company
At Domino, we create high-quality, ethically crafted jewellery that celebrates life’s most treasured moments. As the UK’s leading jewellery manufacturer, we are proud to create designs that bring joy to special occasions, underpinned by our dedication to exceptional service, innovation, and community.
Based in Birmingham’s historic Jewellery Quarter, our knowledgeable and professional team represents our greatest strength. We are passionate about fostering a culture where every voice is heard, and together, we grow, support, inspire, and celebrate our shared successes.
About the Role
We are looking for an enthusiastic Machines Operative to join our Wedding Ring Cell Team. This role is responsible for operating the Benzinger machine and applying barrelling and buffing techniques to prepare wedding rings within the cell.
We seek a detail-oriented individual with excellent communication, problem-solving, and time management skills, as well as experience in the jewellery industry. The ideal candidate will work efficiently, collaborate with colleagues, and have a positive attitude with a drive for continuous improvement.
Role Responsibilities
- Operate and maintain the Benzinger machine
- Load product profiles into the Benzinger machine
- Buff and repair rings to a required quality standard
- Help load and un-load the polishing barrels
- Provide additional support to Polishers when required
- Carry out Rhodium plating of rings
- Provide cover and support to wider team during absences/holidays.
Candidate Requirements – Behaviours & Competencies
Communication Skills:
- Verbal: Clear, confident, and professional communication with colleagues in your team and internal departments.
- Written: Good email and documentation skills.
Adaptability & Resilience:
- Ability to stay calm and professional under pressure, adapt to changing priorities, and work efficiently in a fast-paced environment.
Teamwork & Collaboration:
- A proactive team player who fosters a positive work environment and collaborates effectively with colleagues across departments.
Attention to Detail:
- Ensuring accuracy and high-quality castings with timely turnaround.
Problem-Solving & Initiative:
- Proactively identifying potential issues, proposing solutions, and taking the initiative to make changes that improve the working process.
Time Management & Organisation:
- Ability to prioritise tasks effectively, meet deadlines, and maintain high levels of productivity without compromising quality.
Qualifications and Education
- Strong computer skills to operate the Benzinger programming system
- GCSE English-sufficient to read the production tickets and sales orders
- GCSE maths-sufficient to understand volumes and measurements
- CNC experience, ideally with programming knowledge
Other details
Location
- Birmingham (3-8 Vyse Street, Hockley, Birmingham, B18 6LT)
Salary
- Negotiable / dependent on experience
Working Hours
- 37.5 hours per week, 07:15 am – 15:15 pm.
Please be aware that this role is based on site in Birmingham.
Benefits:
- 24 days per annum, plus 8 bank holidays (increasing incrementally by 1 day at 3, 6 & 9 years’ service to a total of 27 days)
- Holiday exchange – ability to buy or sell an additional 5 days holiday per year
- Workplace pension with Scottish Widows
- Life assurance (paying out 4 x gross annual salary)
- Profit related bonus scheme
- Health benefits, including access to a health care cash plan with BHSF and an employee assistance program + GP appointments via Sage Benefits application
- Retails discounts via Sage Benefits application.
- Interest free loans for parking permits.
- Staff assisted purchase scheme – enabling staff to purchase products and repay over 12 months, interest free.
- Eye test vouchers with Specsavers
- Cycle to work scheme
To Apply
If you are interested in joining the team or have any questions about the role, we would love to hear from you.
Please send your CV and covering letter to us by using the application form below.
About us
One of the UK's leading jewellery manufacturers, supplying bridal and fine jewellery suites in platinum, 18ct and 9ct gold.
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