Lead Setter

Company

Queensmith

Location

Hatton Garden, London

Contract

Permanent

Job Type

Full Time

Salary

Competitive

Published

Deadline

Lead Setter

Queensmith

Hatton Garden, London

Culture & Values

At Queensmith, we understand that our greatest asset is our exceptional team. As a Lead Diamond Setter, you play a pivotal role in upholding the highest standards of craftsmanship, leading a team of skilled artisans, and contributing to the brand's image as a symbol of excellence. Your responsibilities extend beyond technical expertise; you are a role model for junior setters, contribute to the brand's ambassadorship, and collaborate with various departments to bring extraordinary pieces to life. Collaborating with the Head of Workshop Ops and the Head of Workshop L&D, you facilitate masterclasses to elevate your team's skills and contribute to the broader company's knowledge base. Your contributions are integral to our journey.

Responsibilities

Handle advanced setting orders with precision and expertise within deadlines.
Under the direction of the Head of Workshop Operations, lead and mentor the mounting team, ensuring adherence to best practices and quality standards.Enhance team's skills through mentorship and on going-training, tracking and reporting on proficiency progress
Collaborate on designing and delivering training programmes and masterclasses with the Head of Workshop L&D
Act as the go-to technical expert for setting- -related queries
Maintain workshop cleanliness and oversee equipment maintenance
Partner with the Head of Workshop Operations to streamline processes and meet production deadlines
Represent the workshop during client tours and company events
Foster a positive and collaborative environment, promoting growth and skill development within the team
Accountable for productivity and quality standards and to feedback to the head of department on technical performance levels and standards.

Skills

Expertise in advanced diamond setting techniques
360 Team Management.
Strong interpersonal and mentoring skills. Exhibit patience, resilience and the ability to share knowledge constructively
Commitment to continuous learning and growth
Effective collaboration and communication with team members and other departments including senior leadership
Passion for craftsmanship and dedication to maintaining the highest quality standards.

Requirements

Apprenticeship or vocational degree in diamond setting or related field.
Proven experience in diamond and gemstone setting, with a portfolio showcasing successful projects.
Exceptional attention to detail and the ability to visualise the final product for ultimate client satisfaction.
Strong drive to engage and motivate team members, fostering a culture of excellence.

Benefits

Culture & Values

At Queensmith, we transcend the traditional jewellery-buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around "Be Brilliant," reflecting our relentless pursuit of excellence and innovation; "Be Clear," representing transparent communication, ethical practices, and a meaningful impact; and "Be Unique," celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and be their best.

Employee Recognition Programme,
Paid Time Off & Holidays,
Financial Benefits,
Workplace Culture Initiatives
Private Healthcare Plan and Wellness Benefits
Pension Plans
Training & Professional Development
Employee Assistance Programme - Counseling

To Apply

Does this sound like you? If so, we want to hear from you.

Please submit your cv and covering letter outlining why you think you’d be a great fit for the role.

About us

At Queensmith, we understand that our greatest asset is our exceptional team. As a Lead Goldsmith, you are pivotal in setting the benchmark for quality, craftsmanship, and innovation within our workshops. You lead the mounting team, inspire confidence, and elevate technical expertise to meet our uncompromising standards and ensure QC standards are met each and every single time. Collaborating closely with the Head of Workshop Operations and the Head of Workshop L&D, you contribute to training programmes, masterclasses, and skill development initiatives. Your work upholds the highest levels of craftsmanship and plays an integral part in ensuring that every piece of jewellery is a testament to excellence. Your contributions are integral to our journey.

www.queensmith.co.uk

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