Jewellery Lead CAD

Company

Queensmith

Location

Hatton Garden, London

Salary

Competitive, depending on experience

Published

Advert expires on

Jewellery Lead CAD

Queensmith

Hatton Garden, London

About This Opportunity

75% CAD creation & related work with 25% CAD team management

Why Queensmith?

At Queensmith, we understand that our greatest asset is our exceptional team. As Lead CAD Designer, you sit at the heart of our production process, translating client briefs and collection concepts into precise, cast-ready designs while leading a talented CAD team to deliver to the highest standard. Spending the majority of your time hands-on with complex bespoke and collection work, you bring both technical mastery and creative instinct to every piece. Alongside this, you shape how the CAD department runs day-to-day: setting the pace, maintaining quality, and developing the people and the department culture around you. Clear communication, sharp organisation, and the ability to work at pace without compromising precision are what make this role central to everything we produce. Your contributions are integral to our journey.

Responsibilities

Act as the technical lead for the CAD department, establishing and maintaining standards for quality, accuracy, manufacturability, and best practices
Design client and stock pieces from order specifications, independently leading high-level bespoke and collection development work
Train and mentor CAD team members, maintaining up-to-date training materials for core collection designs and tolerances
Produce cast-ready files and liaise directly with metal casters to ensure manufacturing accuracy
Operate 3D printing technology to produce waxes promptly for client appointments
Collaborate with sales and production teams to confirm specifications and meet deadlines
Support collection design through both illustrative renders and CAD, bringing innovative approaches to workflow and the customer experience
Assist with workshop tasks including laser engraving and cutting, and provide client-facing design and manufacturing advice when required
Working closely with the Production Team for the day-to-day running of the CAD department, priorities, and team output
75% CAD creation & related work with 25% CAD team management

Requirements

Advanced technical knowledge of jewellery manufacturing processes and CAD design
Proven ability to produce complex bespoke work to an exceptional standard
Confident working across core collection and unique bespoke briefs
Working knowledge of workshop technology including 3D printers, laser cutters, and engravers
Commercially minded, client-focused, and able to perform under pressure without compromising quality
Demonstrated experience managing or leading a design or production team

Skills

Keen eye for detail and craftsmanship
Strong leadership and interpersonal skills, with the ability to lead by example
Clear, articulate communication; written and verbal
Excellent organisational and record-keeping ability
Creative problem-solver with initiative and a collaborative mindset
Effective time management, with the ability to prioritise across competing demands

Benefits

Health Insurance & Wellness Benefits
Generous holiday allowance
Company sick pay
Paid medical appointment time
Long service awards
Training and role-relevant courses
Team socials and company events
Employee Recognition Programme
Ride to work, Season Ticket and other financial benefits

Culture & Values

At Queensmith, we transcend the traditional jewellery-buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around "Be Brilliant," reflecting our relentless pursuit of excellence and innovation; "Be Clear," representing transparent communication, ethical practices, and a meaningful impact; and "Be Unique," celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and be their best.

To Apply

To express an interest in the Customer Care role please submit your cv and covering letter outlining why you think you’d be a great fit for the role.

About us

Queensmith specialises in bespoke fine jewellery, designed and crafted by our talented team of in-house experts. We offer a truly personal and bespoke fine jewellery service that brings our customers to the heart of the making process, providing rare access to designers, gemmologists, goldsmiths and setters, in order to create and customise their dream engagement, wedding and eternity rings.

www.queensmith.co.uk

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