Goldsmith

Company

Wongs

Location

Arndale Centre, Manchester

Salary

Competitive

Type

Full Time

Published

Deadline

Goldsmith

Wongs

Arndale Centre, Manchester

What is the role?

The Oxford dictionary defines a Goldsmith as “someone who makes objects from gold.”

At Wongs, this means being part of a dedicated, skilled team committed to excellence, craftsmanship, and delivering an exceptional customer experience.

At the heart of Wongs' vision is a commitment to providing outstanding service in a welcoming, professional, and enjoyable environment. Established in 1979, Wongs has over 45 years of history in Liverpool and is expanding its award-winning brand to Manchester with an exciting new showroom.

Our mission is to create an inclusive, enjoyable, and memorable jewellery-buying experience, with our onsite workshop playing a pivotal role in achieving this goal.

Why Join Wongs?

Recognised as a Great Place to Work in 2023 and 2024
Named one of the UK’s Most Inspiring Independents in 2024
Winner of the Retail Team of the Year at the Professional Jeweller Awards 2024
Winner of the Marketing/Social Media Campaign of the Year at the Retail Jeweller Awards 2024
Merseyside Independent Business Awards: Retail Business of the Year & Overall Winner 2024
County Brides Northwest Wedding Awards: Best Jeweller 2025
NAJ Awards: Workshop Professional of the Year 2023

We aspire to be known as the place “Where Manchester gets engaged,” and you could be instrumental in making that vision a reality.

About the Role:

We are seeking talented Goldsmiths to join our expanding team. Whether you are just starting out with basic repair skills or are an experienced craftsperson with years of expertise, we welcome applicants at all levels of experience. The salary offered will reflect your skills and background.

Mr. Wong takes pride in producing jewellery to the highest standards, and expects the same from all his goldsmiths. You will work in a modern, clean environment equipped with state-of-the-art technology, alongside award-winning NAJ-qualified goldsmiths. Attention to detail and a commitment to perfection are essential traits - this is the Wongs way.

Essential Skills & Qualifications:

Ability to perform basic jewellery repairs to a high standard
5 GCSEs Grade C (Grade 4) or equivalent, including Maths and English
Strong craftsmanship skills and pride in your work
Ability to work independently with support from a collaborative management team

Responsibilities:

Repairing and crafting jewellery in platinum, gold, and silver
Assembling with precision and attention to detail
Organising and maintaining materials and inventory
Collaborating with the sales team to meet customer expectations
Adhering to all safety protocols for a safe and efficient environment
Continuously seeking opportunities to enhance quality and productivity

Expectations & Ways of Working:

Effective communication and project updates
Punctuality and respect for deadlines
Proactivity in improving processes and productivity
Focus on work ethic and quality
Maintaining a clean, safe, and organised workspace

Additional Details:

Positions available: Full-Time & Part-Time, Permanent
Weekend work required
Location: Manchester Arndale Centre

Ready to Craft Something Special with Wongs?

Join a company where skill, service, and success go hand in hand.

Benefits:

Company events
Generous employee discount
Bonus scheme
Free uniform
Access to Employee Assistance Program
Opportunity to participate in charity/volunteer events
28 days holiday (pro rata), increasing with service
Health and wellbeing focus
Family-friendly policies

Job Type:

Full time

Work Location:

In person

Ability to Commute / Relocate:

Manchester M1: reliably commute or plan to relocate before starting work (required)

To Apply

Please send us your CV and covering note.
We'd like to know

If you are able to reliably commute or relocate to Liverpool L1 for training?
If you have you achieved a minimum of 5 GCSE’s Grade C (Grade 4) or equivalent, including Maths and English

About Us

Wongs Jewellers, a family-run business in Liverpool, has a rich history spanning over six decades. It all began in the early 1960s when Brian Wong, at the age of 15, embarked on a goldsmith apprenticeship in Liverpool City Centre, leveraging his woodworking skills to transition into fine jewellery making.

www.wongsjewellers.co.uk

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