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💎 Client Relationship & Sales Executive
Location: Belgravia, London
Full-Time | Competitive Salary, Commission and Bonuses
An Exceptional Opportunity
We are one of Britain's most distinguished fine jewellery houses, and we are seeking a confident, personable and commercially driven Client Relationship & Sales Executive to join our team in Belgravia.
Celebrated for our distinctive designs, exceptional craftsmanship and individuality, we have established an international reputation and a loyal clientele.
We are looking for an individual with a natural talent for building relationships, a proactive approach to developing new business and the confidence to turn meaningful client connections into sales.
Previous experience in fine jewellery is not essential. We are particularly interested in individuals with outstanding communication skills, commercial initiative and a genuine enjoyment of working with people.
The Role
This is an exciting, hands-on position combining client relationship management, new business development and luxury sales.
You will be responsible for nurturing our existing international clientele, reconnecting with previous clients and identifying opportunities to introduce new clients to the business.
Key Responsibilities
- Develop and maintain strong, long-term relationships with existing and prospective clients.
- Proactively contact clients through personalised emails and telephone conversations.
- Identify and pursue new business opportunities, converting client interest into appointments and sales.
- Re-engage lapsed clients and introduce them to new collections and individual pieces.
- Arrange and host private showroom appointments, delivering an exceptional client experience.
- Work towards individual sales targets and client development objectives.
- Develop a thorough understanding of the jewellery collections, craftsmanship and heritage.
- Maintain accurate client records and manage follow-up activity using our CRM system.
- Work closely with the sales and marketing teams on targeted client communications and exclusive events.
- Monitor client engagement, sales opportunities and performance against agreed objectives.
About You
We are looking for someone who combines excellent interpersonal skills with a genuine commercial instinct.
The ideal candidate will have
- Proven experience in a client-facing, relationship management or sales-focused role.
- An engaging, confident and professional manner.
- Excellent written and verbal communication skills.
- A proactive approach to developing new relationships and generating sales.
- The confidence to initiate conversations and follow up with clients.
- Strong organisational skills, attention to detail and the ability to manage a client portfolio.
- A results-oriented attitude and enthusiasm for achieving targets.
- Discretion, emotional intelligence and an understanding of exceptional personal service.
- An appreciation of fine design, craftsmanship and luxury.
Experience in luxury retail, hospitality, private client services or other relationship-driven industries would be an advantage but is not essential.
What We Offer
- The opportunity to join a prestigious and internationally recognised British jewellery house.
- A varied and rewarding role working with an established international clientele.
- The chance to develop your own client relationships and contribute directly to business growth.
- A welcoming and collaborative team in the heart of Belgravia.
- A competitive salary commensurate with experience.
How to Apply
If you are a natural relationship builder with a commercial mindset and a passion for delivering exceptional personal service, we would be delighted to hear from you.
To apply, please send us your CV and brief covering letter by using the application form below.
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