Bench Jeweller

Company

Alex Monroe

Location

Bermondsey, London

Type

Part time 4 days a week

Contract

Fixed term position (October 2026 to January 2028)

Salary

£28k FTE, prorated for 4 days

Published

Deadline

Bench Jeweller

Alex Monroe

Bermondsey, London

Salary: £28k FTE, prorated for 4 days

Alex Monroe is seeking a skilled bench jeweller to repair and produce jewellery with a meticulous eye for detail in a timely manner.

You will be responsible for working on customer repairs as well as new stock orders, ensuring pieces are finished to Alex Monroe’s intricate designs and high quality control standards, working in batches and managing current and upcoming delivery dates while proactively contributing to the smooth running of the department.

You will be a good team player with a pro-active approach to learning and sharing skills and techniques which will contribute to the team’s success.

You’ll be a great fit for us if you

2 -3 years of benchwork experience in a production workshop.
Educated to degree level or relevant qualification in jewellery manufacturing.
Demonstrable experience of producing jewellery in a commercial workshop environment.
Confidently manage the workflow of aftersales repairs, working closely with the customer care team, advising on the scope of work, managing lead times and proactively communicating across departments to ensure best possible customer aftersales experience

Responsibilities will include

Repairing and reconditioning customer’s well loved Alex Monroe pieces
Cleaning and assessing customer’s jewellery
Seeing individual stock orders through all stages of making
Working with silver
Cleaning up castings with micromotor (as well as hand tools)
Soldering with traditional techniques as well as use of laser and puk welder
General bench work such as re-sizing rings, assembly, re-texturing, riveting, beading, wire work, polishing and quality control
Stone setting would be an advantage
Anticipate as early as possible any potential repairs and production issues and delays and report to the production managers.
If required, provide production support to departments across the company
Reliable, responsible and organised with good time management is essential.
Enthusiastic, positive with a creative approach and a passion for jewellery and the Alex Monroe brand.
A self-starter who can work autonomously and use their own initiative, but also works well as part of a team when required.

General

Assisting with general Workshop upkeep on a daily basis and running the occasional errand.
Willingness to take on responsibility for certain Workshop operations.
Taking part in company events when help is required, eg Jewellery School, PR & client events.

Unfortunately, this role is not suitable for a graduate on this occasion!

Our benefits

33 days holiday including bank holidays & day off on your birthday
Additional days leave after 5 years of service
Pension Scheme
Travel to work Loan scheme
Opportunity to buy & sell leave
Bike2Work scheme
Paid for Eye tests and contribution towards glasses for all employees
Generous staff discount
Generous family and friends discount
A Birthday gift of your choosing
Complimentary Jewellery School Experience
2 Paid Charity Volunteering Days a year
Quarterly Treat Fund to spend with your team

Type

Part time 4 days a week

Salary

£28,000 FTE prorated to 4 days

Application Deadline

20th August 2026

To apply

Please submit a cover letter and CV by 2oth August 2026

About Alex Monroe

Alex Monroe Jewellery is inspired by nature, and the nostalgia of a childhood spent roaming the Suffolk countryside. Every piece is conscientiously designed and responsibly handmade in England by jeweller Alex Monroe, our expert team of makers and skilled long-term partners. From strong South East London roots, Alex Monroe jewellery is now much loved worldwide for its unique detail, character and craftsmanship.

www.alexmonroe.com

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