Admin Assistant & Runner

Company

Queensmith

Location

Hatton Garden, London

Contract

Permanent

Job Type

Full Time

Salary

Competitive

Published

Deadline

Admin Assistant & Runner

Queensmith

Hatton Garden, London

Culture & Values

At Queensmith, we transcend the traditional jewellery-buying experience. Our mission is to revolutionise the world of engagement and wedding jewellery, crafting unforgettable moments for our customers. Our culture revolves around "Be Brilliant," reflecting our relentless pursuit of excellence and innovation; "Be Clear," representing transparent communication, ethical practices, and a meaningful impact; and "Be Unique," celebrating individuality, creativity, and inclusivity. Just as we aim to democratise diamond jewellery through bespoke services and craftsmanship, we provide our teams with a similarly customised and exceptional work environment. The essence of Queensmith lies in providing a rewarding work environment and empowering teams to strive for excellence and be their best.

Scope

At Queensmith, we understand that our greatest asset is our exceptional team. As the Admin Assistant & Runner, you play a vital role in ensuring the seamless day-to-day operation of our business. Supporting all functions across Queensmith, you are the dependable link that keeps things running smoothly, from dealing with stock to ensuring timely client order dispatch. Your keen attention to detail helps maintain accurate records in all things administration. You assist with inventory, secure handling of valuable goods, and support with the auditing of our product range. Your contributions are integral to our journey.

Responsibilities

Transport goods efficiently between local suppliers and in-house workshops.
Organise and dispatch client orders for courier delivery, ensuring accuracy and timeliness.
Conduct melee sieving and coordinate matched pair ordering.
Assist with daily, weekly, and monthly inventory audits to maintain precise stock levels and locations.
Ensure all stock is correctly labelled and logged onto our database on time.
Carry out general administrative tasks to support various business functions.
Maintain accurate record-keeping and data entry
Ensure valuable items are securely stored, with precise location tracking.
Manage diamond/gemstone certificates and assist with organisation and filing.

Requirements

Strong organisational and resource management skills.
Ability to adhere to security protocols and procedures.
Capable of working under pressure and meeting deadlines.
Proactive, can-do attitude with a willingness to assist where needed.
Interest in jewellery manufacturing and/or retail.

Skills

Excellent record-keeping and organisational skills.
Strong interpersonal and communication skills.
Good time management and ability to multitask.
A keen eye for detail and a problem-solving mindset.

Reports to

Operations Director

To Apply

Does this sound like you? If so, we want to hear from you.

Please submit your cv and covering letter outlining why you think you’d be a great fit for the role.

About us

At Queensmith, we believe jewellery should be as unique as the stories it represents. That’s why we’ve redefined bespoke jewellery, making it accessible, personal, and beautifully simple.

Whether you’re planning the perfect proposal, tying the knot, or celebrating life’s most meaningful milestones, your jewellery should be about you—not us.

As specialists in lab-grown diamond jewellery, we’re proud to champion sustainable and ethical practices. Through initiatives like our Grown by Queensmith Diamonds, we’re offering a responsible alternative to mined diamonds without compromising on quality or beauty.

Our in-house workshops are home to a team of expert jewellers, gemmologists, and designers who craft every piece with precision and care. By inviting you behind the scenes, we give you a deeper connection to the jewellery-making process and empower you to be part of your creation’s journey.

With multiple awards under our belt, including recognition for our outstanding bespoke service, we’re committed to delivering luxury experiences while maintaining accessibility for all.

www.queensmith.co.uk

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