Luxury Jewellery Sales Person with Social Media Support

Company

Pruden and Smith

Location

Ditchling, 8 miles North of Brighton on the London to Brighton line, East Sussex.

Salary

Competitive / depending on experience

Published

Deadline

Luxury Jewellery Sales Person with Social Media Support

Pruden and Smith

Brighton

We are looking for a Luxury Jewellery Sales Person with Social Media Support in the village of Ditchling near Brighton. This is an exciting chance to be a part of a fast-growing and award-winning jewellery business.

Key Responsibilities

Sales Consultation
Conduct virtual or in-store consultations. Drive sales through an understanding of customer needs, preferences, and budgets to recommend appropriate fine jewellery or remodelling services. Build and maintain long-term relationships with clients to drive repeat business and referrals.
Conversion Focus
Turn social media engagement into sales by responding to buying queries, providing detailed product info, and closing sales instore or via DM, email, or website
Transaction Management
Confidently handle high-value sales, including secure payment processing and, in some cases, international shipping or insurance documentation.
After-Sales Service
Manage repairs, cleaning, adjustments, and client follow-ups to ensure continued satisfaction.
Visual Merchandising
Maintain the highest standards of cleanliness and display for windows and showcases.
Inventory & Security
Perform stock counts, monitor inventory levels, and adhere to strict security procedures.
Product Knowledge
Develop in-depth knowledge of gemstones, precious metals, and design, communicating the story and craftsmanship behind each piece.
Bespoke Services
Assisting clients through custom design processes, including preparing quotations and liaising with design teams.
Content Creation Support
Help the marketing team to produce high-quality, aesthetically pleasing photos and videos to promote our jewellery, including close-up product shots and on-model styling for use online.

Qualifications & Skills

Sales Experience
2+ years in luxury retail or fine jewellery
Education
Degree level educational background in the creative arts.
Presentation
Personal appearance and manner suited to a luxury designer environment. A natural, engaging, and charismatic presence is essential.
Communication
Exceptional interpersonal skills and the ability to build rapport. Confidence in front of a camera, client or when making calls.
Knowledge
Basic understanding of Gemmology (diamonds, gemstones) and jewellery terms.
Computer Literacy
G Suite and familiarity with using social media.

This role is ideal for an individual who is both creative and commercial - someone who thrives on being in the spotlight while simultaneously driving revenue.

To Apply

Please forward to Rebecca Smith your CV including five photographs of your best work rolled up into one PDF document to attach to the application form below.

We look forward in welcoming you to our team!

About us

Pruden and Smith is a jewellery gallery and workshops based in the historic Arts and Crafts village of Ditchling, in the heart of the Sussex South Downs National Park.

For more information see
www.prudenandsmith.com

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