Experienced Manufacturing Silversmith
Experienced Manufacturing Silversmith, Watches of Switzerland Group - Harlow


Mappin & Webb - Watches of Switzerland Group


M&W Silver Workshop, Harlow


Competitive + Benefits


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The role

Experienced Manufacturing Silversmith

Mappin & Webb Workshop - Watches of Switzerland Group

Harlow, Essex

We're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Do you have exceptional attention to detail? 

Are you highly self-motivated and proactive? 

Do you have extensive experience in a similar role? 

Our Silversmiths are passionate about what they do! Working in our Mappin & Webb Workshop in Harlow, Essex you will be a team player with an exceptional eye for detail and a passion for delivering excellent customer service you will provide a quality silversmithing and restoration service producing stock and bespoke pieces of silverware.

Job Purpose

The Silversmith will be responsible for manufacturing bespoke commissions and stock pieces as well as undertaking sympathetic restoration of customer’s items.

Expereinced manufacturing This is an ideal position for someone at the top of their craft, as there will be the opportunity to work on silverware for high profile events and commissions.

There will be a need to supervise and support other silversmiths in their work.

Core Accountabilities

  • To provide a quality silversmithing and restoration service, producing stock and bespoke pieces of silverware
  • Working as part of a team ensuring that all duties are carried out in accordance with the Workshop’s safety and quality standards
  • To give all our customers an exceptional service
  • Ensure work is completed within the required time frame
  • Ensure high quality manufacturing standards are always maintained
  • Manage and maintain effective working relationships with third party service providers
  • Collaborating with the Workshop Manager on agreed projects
  • Adhering to company policies and procedures at all times
  • Ensure administrative policies are followed
  • Ad hoc activities deemed necessary to support the Workshop


Full Time, 37.5 per week

Some of our benefits

  • Holiday Purchase Scheme 
  • 24/7 Employee Assistance Programme
  • 24/7 Virtual GP service
  • Share Save Scheme
  • Enjoy your Birthday Off 
  • Free Wellbeing Tools
  • Generous Discount Scheme
  • Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

To Apply

To apply, please follow this link:

Watches of Switzerland Group | Careers (thewosgroup.com)

About us

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.






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